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Team Leader
3 months ago
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.
With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.
The Ideal Candidate- You will be as passionate about celebrating our customers' life moments as we are.
- Customer-centric with a passion for driving excellence in service.
- You will be able to demonstrate good leadership skills.
- Positive forward-thinking approach.
- Comfortable reviewing store performance data.
- Commercially minded.
- An engaging and enthusiastic team player.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounts across 100's of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Family leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Location: 2 The Cloisters Ely, United Kingdom (Incl. Northern Ireland)
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