Education Services Administrator

3 days ago


London, Greater London, United Kingdom Queen Mary University of London Full time

About the Role

The School of Engineering and Materials Science at Queen Mary University of London has a vacancy for an Education Services Administrator. The purpose of this role is to support students on our taught programmes through student enquiry management and delivery of essential administrative processes including timetabling, support to the examinations process, coursework administration and running the front of house service in the School Office. The post holder is an important member of the School's Education Services Team who is responsible for triaging and resolving student queries under the direction of the Education Services Officer; working closely with academic staff and team members, particularly the Student Support Officer, to deliver excellent student experience.

About You

We are looking for a motivated, organised and professional individual with secretarial/administrative experience, as well as the ability to prioritise a varied workload and meet deadlines. GCSE's and A-Levels (grades A-C), or equivalent is essential. Experience of working in higher education would be an advantage. A demonstrated ability to communicate well and work within a team is also essential.

About the School of Engineering and Materials Science

This post is within the School of Engineering and Materials Science, a large School with 110 academics and a similar number of postdoctoral research staff. There are around 1000 undergraduate and taught postgraduate students and 220 PhD students. These are supported by an administrative and technical staff team of 45. The staff and student body are international in make-up.

Staff in the administration office work on campus a minimum of three days a week.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we've fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it's simply 'the right thing to do' but for what it helps us achieve and the intellectual brilliance it delivers.

Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It's an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

In return, we offer 30 days' leave per annum, access to a pension scheme, a season ticket loan scheme and competitive salaries. We also offer enhanced family friendly leave, and an on-site nursery at the Mile End campus. You will also work with a friendly team, with personal development opportunities.

Queen Mary's commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.

£31,421 to £38,165 per annum



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