Reservationist- Part-Time
3 months ago
Hook, Greater London, United Kingdom
Elite Hotels
Full time
Overview:
As our Reservationist you will be joining a dynamic team dealing with sales enquiries via telephone or email. You will ensure all guest room bookings and dinner reservations are dealt with in a flawless and professional manner using our Property Management System; Opera. You will liaise with the reception team and be responsible for your own administration.
Key Responsibilities:
To respond in a timely manner to all email enquiries
To convert online business to maximise sales and revenue
To keep the customer database updated at all times, ensuring relevant profile notes are added
To ensure all business is balanced and produce End of Day Report
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
