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4 months ago
Key Contribution Areas
To greet customer with a sincere and warm welcome and ensure they are aware you are there to help Ask open questions to find out customers needs To recommend, select and locate the correct merchandise for the customers needs To provide information about in store offers, promotions and store cards To receive and process cash and card transactions Be aware of latest trends and remain fully updated on product knowledge Maintain a customer friendly and customer focused environment at all times. Guarantee a high level of customer service at all times. Educate and guide customers about Flannels, the brands and the product we sell. Offer alternatives and add on sales as and when necessary Ensure store standards are complete and the store is prepared for the next trading day Comply with all Flannels policies and procedures at all times. Terms of Engagement end 14th of January 2024 Skills and Knowledge
Excellent communication skills Able to work effectively within a team environment Customer focused Personal Qualities
High level of personal energy to drive projects to completion Confident and assertive Positive and enthusiastic with a can do attitude Passion for fashion retail Professional manner Fashion conscious and trend aware Flexible and reliable
