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Demand Responsive Transport Officer

4 months ago

Worcester, Worcestershire, United Kingdom Worcestershire County Council Full time

Job Title: Demand Responsive Transport Officer

Salary: £27,687 to £29,669 per annum

35 Hours per Week

Location: Warndon Depot, Worcester

Permanent

The Role

We have an exciting opportunity to join our Highways and Transport department as our Demand Responsive Transport Officer. This pivotal role will be responsible for designing, supporting and facilitating diverse transport services tailored to the unique needs of different demographics including Worcestershire's Demand Responsive Transport (DRT) scheme Worcestershire on Demand (WoD).

Worcestershire County Council's Transport Systems and Technology Team to are looking for a dynamic, highly motivated and organised individual to join our team and be a key player in the seamless operation of the Worcestershire's DRT bus service.

Enjoy a workplace that values you – with employee benefits including hybrid and flexible working, family-friendly policies, and exciting career progression opportunities. In this role, your main mission is to ensure the Demand Responsive Transport network operates efficiently, delivering an exceptional, customer-focused experience. You'll be the driving force behind our service, promoting it with enthusiasm, engaging with the community, collaborating with stakeholders and oversee operational aspects and ensuring that disruption to passengers is minimised during operational incidents.

If you're someone who puts customers first, showcasing exceptional interpersonal and communication skills, along with tact and diplomacy in handling challenges, then you're exactly the candidate we're looking for.

Benefits

You'll find an overview of the benefits Worcestershire County Council have to offer on our webpage Why work for us? | Worcestershire County Council, so do take a look Some of these offers include:

  • Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you're successful and want to take advantage of this do let us know
  • Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
  • Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
  • Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

    How to Apply

    Application forms are invited to apply for this role.

    Please find the Job Description and Person Specification attached.

    Please write your submission with consideration for the essential and desirable criteria on the Person Specification. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

    Please submit your application form to

    Application Closing Date: Sunday, 12th May 2024

    Anticipated Interview Date: To be Confirmed