Senior Business Travel Consultant

1 month ago

Manchester, United Kingdom Destination Sport Group Full time

Senior Business Travel Consultant

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

Destination Sport Travel - Business TravelManchester/home hybrid working

Here at Destination Sport Travelwe provide business travel services to a number of major sporting clubs & federations .

Our bespoke business travel service has been designed and created to meet the specific requirements of sporting organisations, from scouts & individual player movements, through to commercial departments, directors and CEOs travel, both domestically & overseas.
We are proud to be the Official Travel Partner/Supplier to several professional Sports Clubs, providing a range of services including the day-to-day travel of teams at all levels within the organisation (First Team, Youth, Women's etc), plus Club Management, Directors and Sponsors.

This is a really exciting team of growth across the business, and as a Senior Business Travel Consultant you will work alongside our highly skilled teamto process booking requests, amendments, cancellations and respond to any customer communication in accordance with ISO and company standards. In addition, the senior consultant will offer support to the Team Manager, deputise in their absence, and support with training new starters.

No two days are the same in our Sports team, but on a typical day you will

Deputise for the Team Manager in their absence ensuring that the branch continues to run efficientlyAssist the Team Manager in supporting consultants with any training needs, and assist and support with new starters ensuring the buddy scheme is effective and the starter is integrated into the teamAssist the Team Manager to identify opportunities for growth within your branch Process reservations, amendments and cancellations as requested by the client in a timely and accurate manner and in accordance with the company standards and those laid out in the entire ISO procedures manuals.
Take ownership of complex customer enquiries received in writing or over the telephone
Offer a variety of flight options, explaining fare rules when Booking flights
Convert general enquiries into actual bookings utilising all the tools and technology available.
Monitor queues and ensure all communication both written and verbal is professional, accurate and conducted in a timely manner.

Offer advice regarding destinations, best/most cost-effective carriers etc. .
Take ownership and responsibility for all client queries handled until successfully concluded
Support any commercial agreements which are in place.
Ensure the highest level of customer service is offered to internal and external customers at all times
Log and deal with customer complaints and reduce future issues, escalating where necessary.
Accurately process data and issue invoices to ensure compliance with ISO standards.
Maintain and Develop relationships with key clients.
Utilise account management skills in order to retain and grow business
Ensure that full support is given to the key preferred suppliers.Support any commercial agreements which are in place.Ensure all communication both written and verbal is professional, accurate and conducted in a timely manner.Accurately process data and issue invoices to ensure compliance with ISO standards.Achieve own sales target and lead by example at all times

Our ideal candidate will

Have extensive experience working as a Business Travel Consultant
Haveexperience booking flights, and coordinating bookings
Experience dealing with high volumes of email and call requests, processing complex travel bookings
Have excellent Worldwide travel knowledge
Be proficient in using travel booking systems, including use of a GDS
Be computer literate with experience of Microsoft office
Have excellent customer service skills
Have theability to work within a team environment to achieve team/department objectives
Have exceptional communication skills both verbal and written
Be well organised and quick to prioritise workload
Have the ability to think logically and consider all relevant aspects with strong analytical skills
Be flexible with the ability to prioritise tasks in line with business objectives
Have the ability to work under pressure and work to tight deadlines

Experience working with sports travel would be desirable but isn't essential
So if you are looking for your next challenge, please get in touch we'd love to hear from you
#J-18808-Ljbffr

  • Senior Business Travel Consultant

    1 month ago

    Manchester, United Kingdom Travel Trade Recruitment Full time

    Would you like to step into the world of Business Travel and enjoy the prospect of getting your weekends back? We are currently working with a global Business travel company are looking to expand their Business Travel team and offering full training and support to Junior Business Travel Consultants. As a Business Travel Consultant, you will be delivering...

  • Senior Business Travel Consultant

    17 hours ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    **Senior business travel consultants** - Afternoon / evening hours Required to work from home for this Business Travel company. We are looking for experienced consultants to work 1pm - 9pm shifts, plus weekend work every other week Salaries will be between £24-30k depending on experience plus £2-4k bonus. **Senior business travel consultants duties** -...

  • Senior Business Travel Consultant

    1 month ago

    Manchester, United Kingdom Travel Trade Recruitment Full time

    Do you want to work for a friendly independent business travel company? Want to work in a varied role, with a close knit team? Our client is a well-established independent travel management company who is looking for a great player to join as a BusinessTravel Consultant within their South Manchester offices (Full remote role available). Working on multiple...

  • Homework Senior Business Travel Consultant

    18 hours ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultants - Required for this Independent Travel Management company . Due to continued growth, my client is expanding their homeworking team, and the role will be working on a variety of accounts across different sectors, offering the highest level of service. This role will be booking both point to point and multi sector Worldwide...

  • Business Travel Consultant, Out of Hours

    17 hours ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    **Senior Business travel consultant** Senior Business Travel consultant required for Out of hours work for this expanding TMC. They are looking for 2 OOHs business travel consultants ideally with galileo but they will cross train from another GDS. salary up to 33k plus bonus, 4 on 4 off shiftpattern between 9pm to 7am. **OOHs business travel consultants...

  • Business Travel Consultant Homebased

    2 days ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultants - Required for this Independent Travel Management company . Due to continued growth, my client is expanding their homeworking team, and the role will be working on a variety of accounts across different sectors, offering the highest level of service. This role will be booking both point to point and multi sector Worldwide flights,...

  • Business Travel Consultant Homebased

    14 hours ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultants - Required for this Independent Travel Management company . Due to continued growth, my client is expanding their homeworking team, and the role will be working on a variety of accounts across different sectors, offering the highest level of service. This role will be booking both point to point and multi sector Worldwide flights,...

  • Business Travel Consultant

    2 days ago

    Manchester, United Kingdom Gray Dawes Travel Full time

    Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, Australia, The Netherlands and the United States. Established in 1865, we're constantly growing by using technology and our passion for what we do to keep evolving.For a complete understanding of this opportunity, and what will be required to be a...

  • Business Travel Consultant Homebased

    18 hours ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultants - Required for this Independent Travel Management company . Due to continued growth, my client is expanding their homeworking team, and the role will be working on a variety of accounts across different sectors, offering the highest level of service. This role will be booking both point to point and multi sector Worldwide...

  • Business Travel Consultant

    15 hours ago

    Manchester, United Kingdom Gray Dawes Travel Full time

    Job Description Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, Australia, The Netherlands and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving. Our people are at the heart of our business and we’re...

  • Business Travel Consultant

    1 month ago

    Manchester, United Kingdom Diversity Travel Full time

    We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do. Our Operations Team provide a high-level service to Academic and Charity clients to support them in their vital work around the globe. We are currently looking for an experienced Business Travel Consultant (Fluent in German...

  • Business Travel Consultant homebased

    14 hours ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultant - home based Required for this expanding Global Business Travel Company. This role will be working on a global dedicated corporate accounts and will be supporting clients with their travel needs including, flights, hotels, and transfers to Worldwide destinations. This role will be working on a shift pattern which includes 4 days on...

  • Business Travel Consultant homebased

    2 days ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultant - home based Required for this expanding Global Business Travel Company. This role will be working on a global dedicated corporate accounts and will be supporting clients with their travel needs including, flights, hotels, and transfers to Worldwide destinations. This role will be working on a shift pattern which includes 4 days on...

  • German speaking Business Travel Consultant

    6 days ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    German Speaking Business Travel Consultant German speaking Corporate travel consultant required for a large successful travel company based in Manchester Seeking Travel consultants that have experience in Corporate travel, business travel or other travel with GDS experience in either Amadeus , Galileo or Sabre Working Monday to Friday , servicing a...

  • German speaking Business Travel Consultant

    4 weeks ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    German Speaking Business Travel Consultant German speaking Corporate travel consultant required for a large successful travel company based in Manchester Seeking Travel consultants that have experience in Corporate travel, business travel or other travel with GDS experience in either Amadeus , Galileo or Sabre Working Monday to Friday , servicing a...

  • German speaking Business Travel Consultant

    1 month ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    German Speaking Business Travel Consultant German speaking Corporate travel consultant required for a large successful travel company based in Manchester Seeking Travel consultants that have experience in Corporate travel, business travel or other travel with GDS experience in either Amadeus , Galileo or Sabre Working Monday to Friday , servicing a mixture...

  • German speaking Business Travel Consultant

    1 month ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    German Speaking Business Travel Consultant German speaking Corporate travel consultant required for a large successful travel company based in Manchester Seeking Travel consultants that have experience in Corporate travel, business travel or other travel with GDS experience in either Amadeus , Galileo or Sabre Working Monday to Friday , servicing a mixture...

  • German speaking Business Travel Consultant

    1 month ago

    Manchester, United Kingdom C&M Travel Recruitment Full time

    German Speaking Business Travel Consultant German speaking Corporate travel consultant required for a large successful travel company based in Manchester Seeking Travel consultants that have experience in Corporate travel, business travel or other travel with GDS experience in either Amadeus , Galileo or Sabre Working Monday to Friday , servicing a mixture...

  • Business Travel Consultant

    1 month ago

    Manchester, United Kingdom Diversity Travel Full time

    We are a leading travel management company for the charity and academic communities and we’re proud and passionate about what we do. Our Operations Team provide a high-level service to Academic and Charity clients to support them in their vital work around the globe. We are currently recruiting for Dutch-speakers to join the team and are interested in...

  • Senior Business Travel Consultant

    1 month ago

    Manchester, United Kingdom Rockpool Recruitment LTD Full time

    **Senior Business Travel Consultant - Remote** This lovely business are one of the largest and longest established independent Corporate Travel Agencies in Scotland. They are looking for experienced Business Travel Consultants to join them - you will really feel part of the team - you won't feel likea number here. **Senior Business Travel Consultant - What...