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Business Officer

3 months ago

Huntingdon, Cambridgeshire, United Kingdom Cambridge County Council Full time

Business Support Officer

Do you have a background in Administration or Business Support? Are you passionate about helping people and making a difference through problem-solving and creativity? Do you thrive in a busy and varied environment, are organised, and can meet multiple deadlines simultaneously? If so, we would love to hear from you

We are looking to appoint an enthusiastic, full-time, permanent Business Support Officer to provide administrative support to our Adult Social Care teams. This is a dynamic and exciting role where you will work in fast-paced environments, anticipating and resolving issues, prioritising competing demands, and successfully supporting the operational teams to deliver their responsibilities.

This position is full-time at 37 hours per week, with working hours from 09:00 am to 17:00pm, Monday to Thursday and 9:00am to 16.30pm on Friday. The base will be Scott House. Cambridgeshire County Council offers hybrid working to provide staff with the flexibility to work across multiple Cambridgeshire offices and from home after completing initial training and induction.

How to Apply

If you are ready to join a team dedicated to making a difference, please submit your application along with a supporting statement addressing the essential criteria outlined in the Person Specification. We look forward to hearing from you

The deadline for applications is Sunday 18 th August: and interviews will take place during the week commencing 26 th August.

For more information, or for in informal chat about these opportunities, please contact Nadine Smith, Senior Business Officer on or email

Deadline for Applications: Sunday 18 th August

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage

  • A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
  • Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
  • Take your bank holidays flexibly to better suit your personal circumstances
  • Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
  • Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
  • Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
  • Opportunities to nominate and receive Employee Recognition Awards
  • An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
What will you be doing?

About the Role

As a Business Support Officer for the Adult's Long-Term teams, you will be responsible for:

  • Providing telephone and face-to-face support to operational staff, community workers, service users, and their families.
  • Handling sensitive enquiries and information with professionalism.
  • Working collaboratively with internal and external partners.
  • Offering high-quality administrative support, proposing creative solutions to operational challenges.
  • Coordinating and supporting ongoing projects to contribute to the continuous improvement of our services.
  • Collaborating with other Business Officers to maintain consistency and excellence in our practices.
  • Providing minute taking support at Adult @ Risk meetings.
  • Updating and maintain information using Microsoft packages.
About you

About You

  • Empathetic and caring with the ability to remain emotionally resilient.
  • Flexible and able to embrace change and support new ways of working.
  • Excellent organizational skills with the ability to prioritize workloads and work well under pressure.
  • Strong attention to detail and proficiency with Microsoft Office packages.
  • Outstanding written and oral communication skills.
  • Proactive in learning and personal development.
  • Able to travel to and work within Cambridgeshire County Council offices.
  • Creative problem solver with good decision-making skills.
About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.