Current jobs related to Customer Service Agent - Bristol, Bristol - FedEx

  • Customs Brokerage Agent

    4 weeks ago

    Bristol, Bristol, United Kingdom LVRECRUITMENT LTD Full time

    Job Title: Customs AgentLV Recruitment Ltd is seeking a skilled Customs Agent to join their team in Bristol. As a Customs Agent, you will play a crucial role in ensuring the smooth clearance of imports and exports, while maintaining compliance with regulations.Key Responsibilities:Accurately and timely process customs declarations and ensure compliance with...

  • Customs Brokerage Agent

    4 weeks ago

    Bristol, Bristol, United Kingdom LVRECRUITMENT LTD Full time

    Job Title: Customs AgentLV Recruitment Ltd is seeking a skilled Customs Agent to join their team in Bristol. As a Customs Agent, you will play a crucial role in ensuring the smooth clearance of imports and exports, while maintaining compliance with regulations.Key Responsibilities:Accurately and timely process customs declarations and ensure compliance with...

  • Service Agent

    3 weeks ago

    Bristol, Bristol, United Kingdom Europcar Full time

    Job DescriptionWe are seeking a highly skilled Service Agent to join Europcar's team.About the Role:As a Service Agent, you will be responsible for preparing company vehicles to a high standard, ensuring they are clean and tidy at all times.You will also support the driving team for delivery and collection of vehicles, identify any fleet maintenance issues,...

  • Service Agent

    3 weeks ago

    Bristol, Bristol, United Kingdom Europcar Full time

    Job DescriptionWe are seeking a highly skilled Service Agent to join Europcar's team.About the Role:As a Service Agent, you will be responsible for preparing company vehicles to a high standard, ensuring they are clean and tidy at all times.You will also support the driving team for delivery and collection of vehicles, identify any fleet maintenance issues,...

  • Service Agent

    1 month ago

    Bristol, Bristol, United Kingdom Europcar Full time

    About EuropcarWe are a leading car rental company with a wide range of services. We are looking for a skilled Service Agent to join our team.What We OfferCompetitive Basic Salary5.6 weeks holiday (including bank holidays)Free on-site car parkingEnhanced Maternity LeavePensionDiscounted car hire rates across our network20% discount on EE mobile phone...

  • Service Agent

    1 month ago

    Bristol, Bristol, United Kingdom Europcar Full time

    About EuropcarWe are a leading car rental company with a wide range of services. We are looking for a skilled Service Agent to join our team.What We OfferCompetitive Basic Salary5.6 weeks holiday (including bank holidays)Free on-site car parkingEnhanced Maternity LeavePensionDiscounted car hire rates across our network20% discount on EE mobile phone...

  • Rental Agent

    1 week ago

    Bristol, Bristol, United Kingdom Thrifty Car & Van Rental Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and customer-focused Rental Agent to join our team at Thrifty Car and Van Rental. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their rental experience is seamless and enjoyable.Key ResponsibilitiesAssist customers with...

  • Customer Service Representative

    4 weeks ago

    Bristol, Bristol, United Kingdom NatWest Full time

    Unlock Your Potential as a Customer Services AgentAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions? We're seeking a skilled Customer Services Agent to join our Private Client and Advice Investment Services team in Bristol.About the Role:As a Customer...

  • Customer Service Representative

    4 weeks ago

    Bristol, Bristol, United Kingdom NatWest Full time

    Unlock Your Potential as a Customer Services AgentAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions? We're seeking a skilled Customer Services Agent to join our Private Client and Advice Investment Services team in Bristol.About the Role:As a Customer...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Randstad Full time

    Job Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing excellent service, and collecting valuable feedback.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Randstad Full time

    Job Title: Customer Service Field AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Field Agent. As a Field Agent, you will be responsible for interacting with customers in various locations, providing excellent service, and collecting valuable feedback.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    4 weeks ago

    Bristol, Bristol, United Kingdom Staffline Operations Full time

    Check-In Agent OpportunityWe are seeking a skilled and friendly Check-In Agent to join our team at DHL, working in partnership with Easyjet at various UK airports. As a Check-In Agent, you will be responsible for ensuring a smooth and efficient check-in process for passengers.Key Responsibilities:Provide exceptional customer service to passengers and...

  • Customer Service Representative

    4 weeks ago

    Bristol, Bristol, United Kingdom Staffline Operations Full time

    Check-In Agent OpportunityWe are seeking a skilled and friendly Check-In Agent to join our team at DHL, working in partnership with Easyjet at various UK airports. As a Check-In Agent, you will be responsible for ensuring a smooth and efficient check-in process for passengers.Key Responsibilities:Provide exceptional customer service to passengers and...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Staffline Operations Full time

    Check-In Agent OpportunityWe are seeking a skilled and friendly Check-In Agent to join our team at DHL, working in partnership with Easyjet at various UK airports.As a Check-In Agent, you will be responsible for ensuring a smooth and efficient check-in process for passengers, providing excellent customer service and working collaboratively with colleagues to...

  • Customer Service Representative

    3 weeks ago

    Bristol, Bristol, United Kingdom Staffline Operations Full time

    Check-In Agent OpportunityWe are seeking a skilled and friendly Check-In Agent to join our team at DHL, working in partnership with Easyjet at various UK airports.As a Check-In Agent, you will be responsible for ensuring a smooth and efficient check-in process for passengers, providing excellent customer service and working collaboratively with colleagues to...

  • Guest Service Agent

    2 weeks ago

    Bristol, Bristol, United Kingdom Hilton Hotels Full time

    Unlock a World of Opportunities at Hilton HotelsJoin our dynamic team as a Guest Service Agent and become a part of a global hospitality leader. As a key member of our Front Office & Food & Beverage departments, you will play a vital role in delivering exceptional guest experiences from check-in to check-out.Key Responsibilities:Provide personalized service...

  • Guest Service Agent

    2 weeks ago

    Bristol, Bristol, United Kingdom Hilton Hotels Full time

    Unlock a World of Opportunities at Hilton HotelsJoin our dynamic team as a Guest Service Agent and become a part of a global hospitality leader. As a key member of our Front Office & Food & Beverage departments, you will play a vital role in delivering exceptional guest experiences from check-in to check-out.Key Responsibilities:Provide personalized service...

  • Customer Service Representative

    2 weeks ago

    Bristol, Bristol, United Kingdom Europcar Full time

    Job Title: Service AgentAbout the Role:We are seeking a highly motivated and customer-focused Service Agent to join our team at Europcar. As a Service Agent, you will play a vital role in ensuring our vehicles are prepared to the highest standard, providing exceptional customer service, and supporting our driving team.Key Responsibilities:Prepare company...

  • Customer Service Representative

    4 weeks ago

    Bristol, Bristol, United Kingdom Staffline Operations Full time

    Check-In Agent OpportunityWe are seeking a skilled and friendly Check-In Agent to join our team at DHL, working in partnership with Easyjet at various UK airports. As a Check-In Agent, you will be responsible for ensuring a smooth and efficient check-in process for passengers.Key Responsibilities:Provide exceptional customer service to passengers and...

  • Customer Support Agent

    4 weeks ago

    Bristol, Bristol, United Kingdom RAC MOTORING SERVICES Full time

    About The RoleWe are seeking a highly skilled Roadside Invoicing Agent to join our dynamic Claims Services Team at our Bristol office. This role will be delivered on a flexible hybrid model of working three days from home and two days at our Bradley Stoke office in Bristol.The core function of this role is to provide exceptional customer service and support...

Customer Service Agent

4 months ago

Bristol, Bristol, United Kingdom FedEx Full time

Position Summary:

Salary: £21,500

Hours: 37.5 per week.

An exciting opportunity has arisen within the Same Day team based in Bristol as an Operations Support Agent.

We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

The primary purpose of the role is to provide full operational support to the Same Day customers operating through the location on both a local and national basis, while ensuring they meet the full operational and contractual requirements of our customers and deliver the required business results. Our Same Day division concentrates on consignments considered incompatible within our standard network therefore requiring a more bespoke service for our customers.

You'll be responsible for managing operational costs, identifying cost efficiency opportunities where applicable, maintaining a continuous improvement culture within the Same Day location, meeting and exceeding supplier compliance targets within the network and presenting results to Senior Managers.

Key Responsibilities:

  • Ensure the effective performance of the operation in line with divisional and customer targets.
  • Maximise all operational resources to ensure that all collections and deliveries are carried out in a timely and cost-effective manner.
  • Ensure that all company KPI's are met and exceeded.
  • Ensure that direct costs are managed within agreed budgets.
  • Ensure that all drivers and suppliers promote a professional image to all FedEx customers.
  • Responsible for the resolution of any and all complaints / issues raised by the client.
  • Ensure all contracts within your remit perform to the highest level of service and operational / security compliance.
  • Exceed contractual SLA's and internal KPI's through a process of regular checks and review.
  • Ensure the adequate communication of information to all sub-contractors.
  • Carry out any other relevant duties as requested by the Line Manager to ensure the effective performance of the operation.
  • To partake in any developmental training as required by the business.
  • Ensure that all legislative and company policies, processes and procedures are adhered to

To be successful you must have:

  • Strong analytical skills
  • Excellent PC skills
  • The ability to prioritise a busy workload
  • Excellent attention to detail
  • The ability to plan and organise your own work
  • High levels of accuracy

Being part of the team, you'll ensure that customers' urgent packages get to the right place, on time. You will be providing customers a high-quality customer service and making every experience outstanding.

Full training will be given along with a competitive salary and benefits package.

We also offer excellent career opportunities for those who are keen to progress in a supportive "can do" and rapidly expanding environment.

Diversity & Inclusion is more than the workplace. It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.

Additional InformationPosting Date: 09-March-2023

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.