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Building Maintenance Assistant

4 months ago


Norwich, Norfolk, United Kingdom Serco Plc Full time

Building Maintenance Assistant

Norfolk & Norwich University Hospital
Full time, Permanent (37.5 hours per week)

08:00AM – 16:00PM

£19,943 to £26,367 per annum (dependent upon experience)

Here at Serco, we're looking for a Building Maintenance Assistant to join us at the Norfolk & Norwich University Hospital, offering a unique opportunity to work in a diverse environment providing a wide scope for development of skills and knowledge as well as making a positive difference in supporting the NHS and community we support.

Reporting to the Building Supervisor you will be part of the building maintenance team responsible for providing the building maintenance across the Norfolk & Norwich Hospital site as part of Serco's Hard FM estates service to the NHS. A role that offers the opportunity to develop your knowledge and skills across the wide range of services we provide.

The post holder will ensure that the hospitals' building and fabric services and equipment are maintained to a high standard and ensure their continued quality, safety and reliability.

You will undertake building and fabric planned preventative maintenance as well as first response to carry out repairs as requested by the client and be supported with any associated training requirements i.e. steps & ladder, health and safety, working at heights etc. This work is managed through via an electronic handheld device and task management system and will typically include:

  • Gulley and drain checks and clean.
  • Roof checks and clean
  • Installing and replacing fixtures and fittings.
  • Respond to minor building repairs and leaks.
  • Support Building Craftsperson's in their role.
  • Assist external third party contractors.
  • Etc.

What you'll need to do the role

To be considered for this role you will need to be able to demonstrate previous experience in a similar maintenance role and working within a large complex service organisation. It is preferable that you have knowledge of building trades as this will be an advantage. You will need demonstrate a professional approach, strong awareness to health and safety, good communication and customer service skills and be able to work well in high pressure situations.

What we offer

  • Up to 6% contributory pension scheme.
  • 25 days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.