![Royal College of Nursing](https://media.trabajo.org/img/noimg.jpg)
Adviser
3 weeks ago
RCN Cardiff Gate Office. Hybrid working offered post induction.
Permanent, 35 hours per week
FTC/Secondment and part-time (no less than 21 hours) will be considered
At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be.
We all share the same voice when it comes to changing the shape of the health policies of the future.
And as the largest trade union of nursing staff and students in the UK – with over half a million members – all we can see are the infinite possibilities for a brighter future.
Join us and you will too.We're accredited with Investors in People Silver Standard.
Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As an Adviser you'd be making a real difference to RCN members.Every day of the year, our Contact Centre provides telephone and written (email and livechat) support on a wide range of work-related topics.
You can see the breadth of our advice by visiting the 'Get Help' section of the RCN website:
The role is demanding and would particularly suit those from a contact centre, trade union, HR, legal, advisory, care or nursing background.
Advisers receive comprehensive training allowing them to resolve around two-thirds of contacts themselves and arrange further support where members need local or specialist RCN services.
You will be required to work in the office for approximately 6 weeks to undertake your induction training. Following this you will work in the office for at least a couple of days a week. This is to allow us to fully support you in your journey as an adviser.
The adviser role involves evening and weekend work, but because we know that work life balance is important, the rota is published at least four weeks ahead.
Currently advisers work up to one weekend in four on a predictable rotation, changing to one in five in 2025.
We are a very friendly team, highly supportive of one another, and we make a huge difference to the lives of our members.
To find out more about us please visit:
and see our write up at
Wales Online:
To join us you'll need:
- A proven record of excellent customer service skills
- To excel at verbal and written communication
- Strong problem solving and reasoning skills
- Be technologically proficient
- Be a quick learner, this is a dynamic environment so you'll need to be able to keep up.
- Be emotionally resilient, as well as having the ability to empathise, you will be helping those in professional and personal difficulty. This is not a signposting role.
- Be committed to self-directed learning
Instead, we require people who have insight and relevant life skills and experiences.
Those applying should ideally have knowledge of employment law, workplace relations and professional issues facing RCN members as well as the ability to build rapport quickly.
The issues that advisers deal with can often be distressing, so candidates who can maintain personal resilience and demonstrate professionalism in challenging circumstances will be more successful.
Our pay is highly competitive with annual leave up to 43 days including bank holidays.
We offer an impressive range of benefits, a broad range of development opportunities and an award-winning health and wellbeing programme.
Balancing work and life commitments is important to us as a diverse organisation, and we understand everyone has different needs.
Advisers are based at Cardiff Gate since in person interaction within the team is important for development and wellbeing, however our people are only asked to work a minimum of two days in the office.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't.
Please see more information on our recruitment journey here:
Please state in your supporting statement what your preference of hours would be. All applications will be based on merit.
We want your experience applying for a job with us to be the best it can be.
We're having to be more flexible about how we hold interviews and assessments, most of which are held by Microsoft Teams video call.
If you foresee any problems with accessing a computer, webcam, or internet connection for this, please do let us know in your supporting statement.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.Contact details
For more information or for an informal discussion about the role please contact Siân Morris, Team Manager on
For more information on the Recruitment & Selection process, please contact
Opening Date: 29 April 2024
Closing Date: 11.59pm on 09 June 2024
If we receive many applications after a week of advertising, this vacancy may close earlier.
Those shortlisted will be invited to an introductory session at RCN Direct to find out more about the role in preparation for the next stage of the process at 3pm on the 14 June 2024
Assessment Centre Dates:
w/c 17 June 2024
You will be invited to select a time within these date periods.
Interview Dates:
w/c 24 June 2024
Start Date: 02 September 2024
-
Adviser
4 weeks ago
Cardiff, Cardiff, United Kingdom Royal College of Nursing Full timeAdviser - RCN02444RCN Cardiff Gate Office. Hybrid working offered post induction.£36,705Contract type: PermanentAdviser x 2 (Trade Union and Professional Body)Permanent, 35 hours per week (FTC/Secondment and part-time, up to 21 hours will be considered)At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all...
-
Adviser
3 weeks ago
Cardiff, Cardiff, United Kingdom Royal College of Nursing Full timeAdviser - RCN02444RCN Cardiff Gate Office. Hybrid working offered post induction.£36,705Contract type: PermanentAdviser x 2 (Trade Union and Professional Body)Permanent, 35 hours per week (FTC/Secondment and part-time, up to 21 hours will be considered)At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all...
-
Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Royal College of Nursing Full timeAdviser - RCN02444RCN Cardiff Gate Office. Hybrid working offered post induction.£36,705Contract type: PermanentAdviser x 2 (Trade Union and Professional Body)Permanent, 35 hours per week (FTC/Secondment and part-time, up to 21 hours will be considered)At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all...
-
Legal Adviser or Policy Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Companies House Full timeWe're looking for a legal adviser to join a friendly and collaborative legal team in Companies House. The team is currently made up of nine members (two senior legal advisers, five legal advisers and two support staff). After the restructure the advisory team will comprise one senior legal adviser, six legal advisers and two support staff. The advertised...
-
Legal Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Companies House Full timeWe're looking for a legal adviser to join a friendly and collaborative legal team in Companies House. The team is currently made up of nine members (two senior legal advisers, five legal advisers and two support staff). It is anticipated that the team may be restructured in the near future into two sub-teams, one concentrating on enforcement and contentious...
-
Legal Adviser
4 weeks ago
Cardiff, Cardiff, United Kingdom Companies House Full timeWe're looking for a legal adviser to join a friendly and collaborative legal team in Companies House. The team is currently made up of nine members (two senior legal advisers, five legal advisers and two support staff). It is anticipated that the team may be restructured in the near future into two sub-teams, one concentrating on enforcement and contentious...
-
Legal Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Ofgem ECO Reporting Working Group Full timeRECRUITING NOW - Legal Advisers in Cardiff, Glasgow or London Job summary Ofgem's legal function sits in the Office of the General Counsel (OGC). The OGC is responsible for the provision of all legal advice and management of all legal risk required by OFGEM and its governing body the Gas and Electricity Markets Authority and for managing the...
-
Helpline Adviser Advocates
1 month ago
Cardiff, Cardiff, United Kingdom ProMo Cymru Full timeMake a Difference: Be a Champion for Young People (Helpline Adviser Advocate with Meic and ProMo Cymru Social Action Team) Do you want to make a difference in people's lives, every day? We are looking for a passionate and dedicated Helpline Adviser Advocates click apply for full job details
-
Helpline Adviser Advocates
2 days ago
Cardiff, Cardiff, United Kingdom ProMo Cymru Full timeMake a Difference: Be a Champion for Young People (Helpline Adviser Advocate with Meic and ProMo Cymru Social Action Team) Do you want to make a difference in people's lives, every day? We are looking for a passionate and dedicated Helpline Adviser Advocates click apply for full job details
-
Legal Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Competition & Markets Authority (CMA) Full timeLegal Adviser - Competition and Consumer Law Specialism ProgrammeSalary: £57,100 to £64,650 per annumHours: Full time / part time / flexible working Contract: PermanentLocation: CardiffAre you a qualified lawyer, looking to develop your knowledge and experience in competition and consumer law?Do you want to work on cases that benefit the public good and...
-
Legal Adviser
2 weeks ago
Cardiff, Cardiff, United Kingdom Competition & Markets Authority (CMA) Full timeLegal Adviser - Competition and Consumer Law Specialism ProgrammeSalary: £57,100 to £64,650 per annumHours: Full time / part time / flexible working Contract: PermanentLocation: CardiffAre you a qualified lawyer, looking to develop your knowledge and experience in competition and consumer law?Do you want to work on cases that benefit the public good and...
-
Employment Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Scope Full timeJob detailsJob referenceREQ002318Date posted11/04/2023Application closing date05/05/2023LocationCardiffSalary£27,299.20 per yearPackageBe a disability gamechanger 27 days annual leave Generous pension Discounts at gyms, restaurants and more. Pay progression at 6 months and 2 yearsContractual hours35Job category/type BlankEmployment Adviser WalesJob...
-
Self Employed Financial Adviser
3 weeks ago
Cardiff, Cardiff, United Kingdom Heat Recruitment Ltd Full timeA fully independent and holistic Financial Advisers based in the heart of the City are looking to hire 2-3 new Advisers over the coming few months on a self-employed basis. The firm prides itself on its whole of market approach to Advice, and they are a small company so have less barriers or constraints to allow you to meet the individual needs of every...
-
Self Employed Financial Adviser
3 weeks ago
Cardiff, Cardiff, United Kingdom Heat Recruitment Ltd Full timeA fully independent and holistic Financial Advisers based in the heart of the City are looking to hire 2-3 new Advisers over the coming few months on a self-employed basis. The firm prides itself on its whole of market approach to Advice, and they are a small company so have less barriers or constraints to allow you to meet the individual needs of every...
-
Policy Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Royal College of Nursing Full time £66,909 - £75,492Education & Lifelong Learning Adviser – RCN Wales RCN Wales HQ (Cardiff) with hybrid working, 35 hours, permanent Imagine being faced with a world of exciting possibilities that could ultimately enable you to support our members and help shape the health policies of the future. As the UK's largest trade union and professional body for nursing, we support...
-
Mortgage Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Better Full time_W_e are_ _a fast-growing business, changing the markets in which we operate, and helping our customers to enjoy the dream of home-ownership. Our team members have the opportunity to pursue rewarding careers, learn, develop, grow and contribute to our ambitious growth plans.Together, is redefining homeownership and making it simpler, faster—and most...
-
Customer Service Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Taff Housing Association Full timeJob profile: The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.Job details:Job details: Job reference TAFF00060 Date posted 27/06/202 Application closing date 14/07/202 Location Cardiff Salary- £9,628 per annum (Based on FTE £24,070) Package Blank Contractual...
-
Dementia Adviser
2 months ago
Cardiff, Cardiff, United Kingdom Alzheimers Society Full timeCould you be a part of supporting and empowering people and their families with expert guidance and advice?Are you passionate about making a positive difference in the lives of people affected by dementia?Do you want a rewarding career where every day is different? Yes? Well, we would love to hear from you We reserve the right to close this vacancy early if...
-
Client Adviser
2 days ago
Cardiff, Cardiff, United Kingdom Migrant Help Full timeJob Title: Client AdviserLocation:Cardiff, Wales (Hybrid)Salary:£25,976 per year, increasing to £29,580 after successfully successful completing probationJob type:Full-time, 9 Fixed-term contract - Potential to be extended.The Company:Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice...
-
Paraplanner/trainee Financial Adviser
2 days ago
Cardiff, Cardiff, United Kingdom mbf. Full timeMbf are working with a successful Independent Financial Planning practice, the organisation is well established and have an outstanding reputation. The business are looking to grow and as such there is a fantastic opportunity for a Paraplanner to join thebusiness and train as a Financial Adviser.We are looking for an experienced, Diploma qualified...