Partner Implementation Consultant

4 weeks ago

Cambridge, Cambridgeshire, United Kingdom FIS Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

5 - 10%

Are you curious, motivated, and forward-thinking? At Worldpay you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

You will be joining a highly motivated and driven team of people who work in the eCommerce Payments sector. To achieve this requires agility and an ability to work creatively in an ever-evolving and diverse payments landscape.

What you will be doing

This role is to work in the partners team by supporting the development and enhancement of strategic partner integrations and troubleshooting customer integrations. Work alongside Partner Managers and Partner Solutions to support Worldpay in becoming the chosen payments partner. It is a specialist role that requires Worldpay platform knowledge in order to drive more value from our partners.

To achieve this, you work closely with the Customer and Account Management team to fully understand the business and deliver the project.

  • Support partner solutions in the realisation of integrations into the wide variety of Worldpay services available.
  • Understand partners technical set-ups and processes and how these translate to an effective integration solution.
  • Assist the partner integration process by facilitating the technical setup in collaboration with Global Boarding, providing consultancy on the integration activities to deliver a high-quality solution.
  • Take part in discussions and alignment of Worldpay and partner road maps to ensure WP/partners build and follow up with any activity that needs to be completed.
  • Assist in building the partners team profile and ensuring RACI is followed.
  • Help increase internal knowledge/documentation to improve customer experience.
  • Have knowledge of Worldpay products, spanning across the different gateways and acquiring options as well as our value added services.

What you bring:

  • A Worldpay background with knowledge across our different platforms.
  • Strong stakeholder skills
  • You are able to influence people to get the desired outcome.
  • Able to review documentation both from a technical point of view as well as structurally.
  • Experience analysing complex situations and defining solutions.
  • Experience in managing relationships between internal and external stakeholders.
  • Creative and forward thinking with a good aptitude for problem solving.

Added Bonus if you have:

  • Server log checks with SPLUNK
  • Knowledge of any programming/scripting language. PHP / .NET / Ruby / Java / HTML / CSS / XML / JavaScript
  • Knowledge of Database technologies

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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