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Colleague Journey Developer

3 months ago

Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

Join us as a Colleague Journey Developer

  • This is an excellent opportunity to join a forward-thinking team within Talent Acquisition, and be in at the start of our journey implementing our new talent management system
  • We'll look to you to contribute to the creation and delivery of all products and services required to meet the colleague journey vision
  • You'll be responsible initially for the programme management of the onboarding, design and implementation of our new system
  • You'll spend most of your time at home working with your team digitally, coming into the office once a week, when you need to collaborate closely with your colleagues
  • This role is available as either a full time or part time, minimum 28 hours per week, opportunity

What you'll do

As a Colleague Journey Developer, you'll be creating and driving the delivery of the journey backlog, and effectively prioritising work to maintain the completion of releasable increments in every sprint. You'll be driving all business performance and proposition activities, making sure the journey runs effortlessly with true colleague focus.

You'll take ownership for managing the product backlog for the system across the people domain, working with teams such as Culture and Capability, Learning and Talent. This involves anticipating and planning for future product enhancements and releases and co-ordination of functionality to support different areas of the people domain.


You'll also be:

  • Providing subject matter expertise to the journey and goal
  • Inputting to and delivering journey mapping, service blueprinting and process mapping
  • Monitoring external trends and activity across the journey portfolio, and actively identifying responses to market changes
  • Understanding and utilising key mechanisms and frameworks to anticipate and identify colleague needs in order to deliver and improve the colleague experience
  • Using innovative systems thinking to design digital solutions, identifying opportunities for streamlining work and deploying experimentation and testing to improve experience for colleagues
The skills you'll need

We're looking for a subject matter expert in relevant HR product proposition and process design, with knowledge of critical agile capabilities and ways of working. You'll also need knowledge and experience of running large change programmes or projects. Experience of recruitment, recruitment marketing or talent management SaaS and working in scrum would be advantageous.

On top of this, you'll need:

  • Experience of driving and delivering innovative ideas through agile ways of working, looking at harnessing digital and technological advances that truly benefit our customers
  • The ability to identify and envision future trends and needs, utilising systems thinking and horizon scanning
  • The proven ability to adapt to quickly changing environments, learn at pace, and encourage confidence in others to do the same
  • Strong planning and communication skills, with the ability to inspire and engage customers and colleagues
  • Experience of leading the design and implementation of SaaS technology