Caseworker (Macmillan Welfare Benefits Service)

7 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Disability Solutions Full time

Welfare Benefits Caseworker for the Macmillan Benefits Advice Service.

The Disability Solutions West Midlands and Macmillan Cancer Support partnership are seeking to appoint a Welfare Benefits Caseworker for the Macmillan Welfare Benefits Service for Staffordshire to support individuals affected by cancer in securing appropriate welfare benefits/grants/services. Based at Disability Solutions (North Staffordshire Medical Institute), the successful candidates will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system.

The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities:

The Staffordshire Macmillan Welfare Benefits Advice Service based at Disability Solutions West Midlands, supports people affected by cancer living in Staffordshire and Stoke-on-Trent.

· You will be supporting people affected by cancer to claim disability-related welfare benefits,

· You will challenge unfavourable benefit decisions and help to prepare cases for appeal and where necessary, attend tribunal hearings with clients to support them through the appeal process.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

Staffordshire Macmillan Welfare Benefits Advice Service (Staffordshire and Stoke-on-Trent) - provides advice, support, information and representation for people who are affected by cancer and are living or receiving treatment within the county and city.

The Welfare Benefits Caseworker will support the Senior Welfare Benefits Officer in delivering a high-quality welfare benefits advice service and in promoting and raising the profile of the Service with other professionals and with client groups.

They will be expected to establish and take responsibility for managing their own caseload.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

"What are the main issues facing people experiencing cancer in Stoke-on-Trent and Staffordshire?"

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.



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