Communications & Marketing Officer in Bangor

3 weeks ago


Bangor, United Kingdom National Trust Full time

Please note this role requires the ability to communicate in Welsh, both written and verbally. If you wish to apply in English, you'll also need to complete and attach the Language Matrix with your application.

People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust's cause. As a Communications and Marketing Officer for Penrhyn Castle and Gardens and Conwy Properties, you'll be responsible for letting people know about the place, and how they can visit.

Duration: fixed term contract until 04-Jul-2025

What it's like to work here

Penrhyn, near Bangor, is a Victorian house disguised as a huge neo-Norman castle, with a formal Grade II listed garden and parkland looking towards Snowdonia and the North Wales coast.

The portfolio includes Ty Aberconwy, a Tudor merchant house, one of the oldest domestic buildings in Wales. We're developing a different way of working at Ty Aberconwy and offering a different experience for our local community and visitors. As custodians of the Conwy Suspension Bridge, built in 1826, we'll be working on ways to share the fascinating stories associated with this magnificent structure.

What you'll be doing

We have an annual plan covering communications and marketing, and your role will be to achieve what's on that plan. We have some ambitious targets that you'll be aiming at, including reaching new and diverse audiences, so there's room for creativity and fresh ideas.

Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases.

You'll be working closely with your colleagues on site and the Trusts regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust's conservation work.

Who we're looking for

  • We'd love to hear from you if you're:
  • familiar and confident with various marketing techniques, including digital and social media
  • experienced in writing and speaking clearly
  • someone who puts people first, and understands why great customer service matters
  • skilled in working with IT (including Microsoft Office)
  • good at solving problems, and able to work on your own initiative

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice


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