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Store Manager

4 months ago

Southall, Greater London, United Kingdom Foot Locker Full time
PRESENTATION

You have a natural talent for teaching and coaching, with a strong desire to help others provide an outstanding in-store customer experience. Your team looks up to you as a leader and is eager to work hard under your guidance. Reporting to the District Manager, your main responsibilities will involve leading, coaching, and developing all team members to ensure exceptional in-store customer experiences, while also implementing company strategies. Your role will encompass various aspects of store management, such as maintaining company standards in recruitment, training, customer service, visual merchandising, and overall store operations. By effectively overseeing these responsibilities, you will drive sales to achieve maximum profitability for your store, leading both yourself and your team to success.

Our diverse portfolio of brands serves as a source of inspiration for the youth culture, encouraging self-expression and creating unparalleled experiences within the sports and sneaker communities through our dedicated workforce. If you aspire to contribute to something greater than yourself, this is the perfect opportunity for you. Explore the significant impact we are making in both local and global communities by joining us.

RESPONSIBILITES
  • Provide coaching and motivation to your team to encourage outstanding performance and exceptional customer experiences
  • Ensure compliance with standards in recruitment, training, customer service, visual merchandising, and store operations
  • Implement strategies to enhance key performance indicators and drive profitability
  • Foster brand loyalty by empowering the team to create genuine and personalized customer interactions
  • Serve as a liaison between customers, sales associates, store leadership, and corporate partners
  • Maintain a customer-centric approach and lead by example through clear and effective communication
  • Upkeep visual guidelines and standards
  • Demonstrate a passion for educating associates on product knowledge and its application to customer interactions
QUALIFICATIONS
  • Demonstrated leadership skills with a minimum of 2 years of experience in customer-facing sales roles
  • Confidence in engaging customers to deliver exceptional experiences
  • Driven to achieve outstanding results through customer interactions and a passion for athletic products
  • Adaptability and resourcefulness in addressing evolving demands in a dynamic retail environment
  • Strong analytical abilities, including problem-solving, decision-making, and financial analysis
  • High ethical standards, integrity, and trustworthiness
  • Flexible availability, including nights, weekends, and holidays