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Retail Sales Advisor

4 months ago

Edinburgh, Edinburgh, United Kingdom SWATCH GROUP Full time
Job description


Are you passionate about luxury timepieces and possess exceptional sales skills? Do you thrive in providing personalized service to discerning clientele? Join our prestigious NEW OMEGA boutique in Edinburgh as a Retail Sales Advisor and immerse yourself in the world of luxury Swatch watches.

As a Retail Sales Advisor, you will be the face of our boutique, responsible for delivering unparalleled customer experiences while driving sales of our exquisite range of luxury watches.

You will engage with clients, offering expert advice, showcasing our collection, and guiding them through the purchasing process.


Your deep understanding of horology combined with your sales acumen will ensure that every customer finds the perfect timepiece to match their style and preferences.


Key Responsibilities:

  • Build and maintain strong relationships with clients, providing personalized service and cultivating loyalty
  • Demonstrate indepth knowledge of our OMEGA brand, its history, craftsmanship, and technical specifications
  • Conduct sales transactions accurately and efficiently, handling inquiries, negotiations, and aftersales services with professionalism
  • Proactively identify opportunities to upsell and crosssell, maximizing revenue and enhancing the clients experience
  • Stay informed about industry trends, competitor offerings, and market developments to effectively position our boutique within the luxury watch market
  • Collaborate with the team to ensure the boutique is immaculately presented, merchandise is displayed attractively, and inventory levels are optimised
  • Participate in training sessions to continuously enhance expertise and sales skills.