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4 months ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
THE OPPORTUNITY
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.
We have launched a brand-new restaurant concept on our 6th Floor roof top restaurant called Lefel 6, where every plate has the potential to create a memory that lasts a lifetime for our guests.
How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo hotels, we're excited to meet spirited characters who can delight the most curious guests.
WHAT ARE WE LOOKING FOR
You are an individual who believes that eating-out is about an experience, an inspired individual who can not only "surprise and delight" their guests but will also be an excellent supervisor of people who will thrive on developing and driving the team to excellence.
You will have a professional and friendly personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on approach. You will demonstrate exceptional attention to detail, a guest and team first approach and a real passion for great service delivery and people development.
We hire mostly on personality & potential but here are a few of our requirements...
Greeting customers upon arrival with a friendly smile and welcoming personality
Up to date with local neighbourhood information, so you can give great recomendations to our hotel guests.
Incredible customer service
Presenting food & cocktail menus and providing detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Informing customers about specials, upselling, and making recommendations
Arranging table settings and maintaining a beautifully presented dining area
Taking food and drink orders from customers
Preparing drinks and serving them to customers
Running food orders from the kitchen, verifying that they are correct, and serving them to customers
Checking in on customer and giving celebrity service from start to finish.
Removing used dishes, glasses, and flatware from tables
Collecting payments from tables
Assist with Start of day and End of day procedures including prep for the next shift.
Weekend, Early Morning and Late night availability
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing, and understanding people. We want someone who can bring individualism, creativity, and innovation to the role, whilst delivering exceptional results for our owners.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
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