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Student Services Administrator
4 months ago
Please note there are two posts being advertised under the same name. One is a permanent role, the other is fixed term for 12 months. If you wish to be considered for both positions, it is important to apply for both roles.
This is the application for the fixed term role.
The Role and the Department
Financial Services is part of the Finance Department and includes all the processing areas Accounts Payable, Accounts Receivable and Treasury Services.
Reporting to the Student Services Assistant Manager, this is a business facing function supporting the organisation as a whole and at all levels with respect to key processing within the Student Services team. Duties will include maintenance of master data for billing purposes, assist with the raising of invoices for tuition fee and residence charges to students and sponsors, dealing with queries, processing student withdrawals and concessions and operating direct debit.
Overall work efficiently and effectively as part of the Student Services team to provide a high-quality service.
From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University
