Parts Manager in Caerphilly
3 weeks ago
Parts Manager
Job Role - Parts Manager
Location - Caerphilly
Salary to 40000 per annum
My client, a large commercial vehicle manufacturer, is seeking an experienced Parts Manager to join their team.
Parts Manager duties include:
- Ensuring that stock control is carried out at depot level in line with company policies and procedures.
- Motivation of Parts Staff to ensure every opportunity is maximised to sell parts and attachments
- Implementation of positive change to ensure that parts growth, both through service and direct to customers, is in line with business expectations.
- Mentoring challenging and development of staff through training and performing annual appraisals
- Compiling reports on depot performance to highlight areas of potential growth, generate leads for new products and product lines on campaign, monitor stock levels and minimise stocking costs.
- Development of systems to promote structured growth aligned with customer satisfaction
- Developing, promoting and maintaining strong interdepartmental relationships to allow holistic provision of products and services to customers
- Liaising with marketing department for the development of profitable and attractive promotional campaigns
- Monitoring the strategies of competitors
- Develop and maintain pricing strategies for key product lines and key accounts customers
- Monitor logistical challenges and identify new solutions to maintain and improve profitability of parts deliveries.
- Previous experience with the commercial vehicle sector is essential.
- Understanding of parts sales and retail operations
- Customer focus and good interpersonal skills
- Highly self-motivated 'can do' attitude
- Ability and willingness to take ownership of any issues relating to the department
- Patient and empathetic
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