CRC Engineer
Found in: beBee jobs GB - 2 weeks ago
bioMérieux UK Ltd
CRC Engineer
We are looking for a Customer Relationship Centre Engineer who will work and grow within the Customer Service team and will report to the Customer Relationship Centre Manager within a team of 8 colleagues.
What will your responsibilities be at bioMerieux?
You will contribute to the development of customer satisfaction and loyalty by providing the customer with a high level of service which includes providing support to external customers via phone and Vilink, as well as on-site support as required.
Your main responsibilities include responding to all customers or staff queries and fault reports, resolving issues, and generating any necessary documentation or records. You will need to operate within the SOP's surrounding Technical Complaint Handling, associated procedures, and best working practices.
Who are you?
You will have good aptitude in the electronics/engineering fields and will be educated to ONC/HNC level in the electronic engineering area. You must possess good communication, time management and organisational skills.
This role is based in the Basingstoke office, allowing some hybrid working
Working at bioMérieux means being involved long term with a pioneering, visionary and constantly growing company that allows its employees to live a stimulating and inspiring experience in a fulfilling work environment
Our internal mobility policy offers numerous opportunities for each of our employees to blossom throughout their career, while respecting each employee's individual talents as well as their personal and professional development.
At bioMérieux, over 200 professions - both scientific and non-scientific - offer our employees the opportunity to broaden their fields of expertise and develop cross-functional careers. We provide a rewarding experience in an international company that brings together talents from diverse backgrounds, thus fostering a daily aspiration to go beyond the limits.
Helping improve public health around in the world : our mission gives purpose to every profession practiced within the company.
bioMérieux is an Equal Opportunity, Affirmative Action Employer. M/F/Vet/Disability/Sexual Orientation/Gender Identity/GINA.
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Basingstoke, United Kingdom bioMerieux SA Career Site - MULTI-LINGUAL Full timebioMérieux UK Ltd CRC Engineer We are looking for a Customer Relationship Centre Engineer who will work and grow within the Customer Service team and will report to the Customer Relationship Centre Manager within a team of 8 colleagues. What will your responsibilities be at bioMerieux? You will contribute to the development of customer...
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