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Clerical Assistant in Rhondda Cynon Taf
3 months ago
The primary role of a Clerical Assistant will be to provide efficient business support to members of all teams within Adult Social Care, working closely with partner agencies, to provide social care services and to support the Council archive it's primary objectives across Rhondda Cynon Taf.
Why work for Rhondda Cynon Taf Council?
Rhondda Cynon Taf Council is one of the largest Local Authorities in Wales and our vision is "for Rhondda Cynon Taf to be the best place in Wales to live, work and play, where people and businesses are independent, healthy and prosperous".If you work for us, everything you do will be about making a positive difference to our
community and the public sector Our excellent induction, training and development programmes will help you grow in your role. You will be challenged and supported, with the opportunity to learn new and transferable skills whilst playing your part in helping others.Our generous annual leave allowance will provide you with 26 days holidays (pro rata,
increasing to 31 days holiday upon the completion of 5 years of service), in addition to 8 public holidays. We have an excellent pension scheme with employer contributions and our financial support benefits will help to give you a sense of security and wellbeing for the future. We care about the wellbeing of our staff and our family friendly and inclusive policies allow for flexibility when needed. We offer support and advice including counselling, health surveillance, nurse and physiotherapy services. There are also a number of staff networks for employees including the Allies Network, a Disability and Carers Network, Perthyn our LGBTQ+ Network and Spotlight, open to Black, Asian and minority ethnic staff.
In addition, you will have access to a wide range of staff benefits including discounted 'Leisure for Life' membership, 'Vectis Card' for discounts on hundreds of products and services, Cycle to Work scheme and a technology purchase scheme.
Purpose of the post:
- To provide a range of appropriate administrative/clerical duties as required: Including photocopying.
- To input a range of information into divisional databases as required and also maintain / update the Division's client database (WCCIS).
What you will deliver:
- To send out documents relevant to the assessment/review process to clients and service providers in accordance with the Division's Dispatch of document process.
- To deal with incoming/outgoing mail, ensure timely and effective distribution.
- Take messages for practitioner work colleagues and deal with all telephone enquires in a polite and efficient manner.
- To provide a good standard of word processing duties for the Team.
- To provide cover for other administrative staff
- To undertake such other duties and responsibilities commensurate with the grade, as may be reasonably required by the Service Director, or as a mutually agreed
- development opportunity.
- To comply with the Council's Health and Safety Policies and procedures and undertake any relevant health and safety duties in accordance with local arrangements.
- To support the Council to play its part in tackling Climate Change and meeting its Carbon Reduction targets across the services it delivers and also in the goods and services it buys or commissions from other organisations.
- All staff have a valuable and vital role in keeping people safe. Any person with concerns regarding the safety of a child or adult at risk, OR the behaviour of a colleague towards a child or adult at risk, has a responsibility to report this immediately. This should be done via the person's Line Manager, Designated Safeguarding Lead or contact the Cwm Taf Multi Agency Safeguarding Hub.
