Childline Supervisor

This is a bilingual advert, please see below for the Welsh version.

Hysbyseb ddwyieithog yw hon, gweler isod am y fersiwn Saesneg.

At Childline, our vision is to be there to give young people a voice when no one else is listening. An ambitious but worthwhile mission — and one you will help us achieve as a Childline Supervisor.

This is a fantastic opportunity for you to develop your management, support, risk assessment and analysis skills within a unique national service which supports thousands of children all over the UK.

At our UK-wide 24-hour children's helpline, our trained counsellors for the past 30 years have been there for young people 24 hours a day, every day of the year. As a ChildLine Supervisor you manage the day-to-day responsibilities of running of the service with support from a committed and dedicated team who will share your values of supporting children and young people.

You will be responsible for providing effective supervision to volunteers that will include feedback, training and support where needed and ensuring that a quality response is given to every child or young person who contacts Childline. You will be assessing risk in line with our confidentiality and safeguarding standards and liaising with our external child protection partners such as Children's Services and the Police. You also get to work for an organisation whose core value is putting children first and to personally make a positive impact on thousands of families across the UK.

To be successful in this role, you will need to have the following:

• A social care, health or education professional or have substantial and extensive experience in engaging with children and young people
  
• Ability to write high quality, evidenced child protection risk assessments.
  
• Driven by making a difference
  
• Up-to-date knowledge of child protection legislation and practical experience of child protection and welfare issues
  
• Some supervisor or management experience would be advantageous
  
• An understanding of the needs of children and their psychosocial development
  
• Good IT skills
  
• Welsh Speaking would be advantageous but not necessary.
  
  Please note as this is a 24-hour service and you would be expected to work a rota pattern which includes a range of day, evening, night and weekend shifts
  
  

  The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.
  
  

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
  
  

  Yn Childline, ein gweledigaeth yw bod yno i roi llais i bobl ifanc pan nad oes neb arall yn gwrando. Gweledigaeth uchelgeisiol ond werth chweil — ac un a fydd yn ein helpu ni i'w chyflawni fel Goruchwyliwr Childline.
  
  

  Dyma gyfle gwych i chi ddatblygu eich sgiliau rheoli, cefnogi, rheoli risg a dadansoddi o fewn gwasanaeth cenedlaethol unigryw sy'n cefnogi miloedd o blant ledled y DU.
  
  

  Yn ein llinell gymorth 24 awr i blant ledled y DU, mae ein cwnselwyr hyfforddedig dros y 30 mlynedd ddiwethaf wedi bod ar gael i bobl ifanc 24 awr y dydd, bob dydd o'r flwyddyn. Fel Goruchwyliwr Childline, byddwch chi'n rheoli'r cyfrifoldebau o ddydd gyda chefnogaeth tîm ymroddgar ac ymroddedig a fydd yn rhannu eich gwerthoedd o gefnogi plant a phobl ifanc
  
  

  Byddwch yn gyfrifol am ddarparu goruchwyliaeth effeithiol i wirfoddolwyr, a fydd yn cynnwys adborth, hyfforddiant a chymorth pan fo angen, a sicrhau bod ymateb o ansawdd yn cael ei roi i bob plentyn neu berson ifanc sy'n cysylltu â Childline. Byddwch yn asesu risg yn unol â'n safonau cyfrinachedd a diogelu, a byddwch yn cysylltu â'n partneriaid amddiffyn plant allanol megis gwasanaethau plant a'r heddlu. Byddwch hefyd yn cael gweithio i fudiad lle mai'r gwerth craidd yw rhoi plant yn gyntaf ac i gael dylanwad personol a chadarnhaol ar filoedd o deuluoedd ledled y DU.
  
  

  I lwyddo yn y swydd hon, bydd angen y canlynol:
  
  

• Gweithiwr proffesiynol ym maes gofal cymdeithasol, iechyd neu addysg, neu fod â phrofiad sylweddol a helaeth o ymgysylltu â phlant a phobl ifanc
  

Rydyn ni'n cadw'r hawl i ddod â'r cyfnod ymgeisio ar gyfer y swydd hon i ben yn fuan os bydd llawer o geisiadau yn dod i law. Felly, os oes gennych chi ddiddordeb yn y swydd, cyflwynwch eich cais cyn gynted â phosibl.