Customer Data Product Owner

3 weeks ago

Gaydon CV RR United Kingdom Jaguar Land Rover Full time

WHAT TO EXPECT

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviours we call our Creators' Code: Customer Love; Unity; Integrity; Growth; Impact.

The role is focused on delivering data into our analytics platform to support commercial analytics teams build the data products that drive value and loyalty, while ensuring product development meets time, cost and quality parameters.

Key Accountabilities and Responsibilities:

  • Build and manage customer data on the analytics data platform (Snowflake)
  • Manage the demands from business stakeholders and analytics teams - Understand the expected Business Outcomes, in order to be able to link the business demands to the product features and report the value they are expected to generate.
  • Own the Analytics Data Product Backlog, ensuring it is transparent, visible and understood - Creation of the short-, medium- and long-term product roadmap.
  • Works closely with Customer Data Architecture, Governance and Engineer Chapter Leads to ensure security, trustworthiness and a consistent approach to customer governance and data management.
  • Contribute towards Data Platform QBR Memo ensuring priorities at Epic level are well defined and clear to squad.

WHAT YOU'LL NEED

  • Experience in working with Data Warehouse within a complex organization.
  • Knowledge of data architecture principles, data modelling and engineering techniques.
  • Familiarity with data governance frameworks, and data security and privacy principles related to data management.
  • Familiar with Snowflake / BigQuery or equivalent data technologies available in the market.
  • Strong communication skills and ability to align many stakeholders towards common long-term goals.

SO WHY US?

Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

JLR is committed to equal opportunity for all.



JLR has been transforming its global commercial operations as part of its ongoing commitment to be the creator of the world's most distinct luxury vehicles, delivering a more personalised customer experience, with creativity and technology at its core.

As the competitive landscape continues to evolve with increasing digital touchpoints, more connected vehicles and various ownership models, JLR is making continued strides in the transformation of its world-class brands.

In Commercial your innovation and creativity will be challenged every day, as you develop a rigorous and commercially focused approach in your work. And, with ongoing support from industry-leading experts and continual learning opportunities, you'll quickly realise that our programme has been designed to be as inspiring as the pioneering vehicles you'll help sell.

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