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Site Reliability Engineer

4 months ago

Leeds, Leeds, United Kingdom Equifax Full time

It is an exciting time to join Equifax as we drive huge investment across Europe migrating from legacy systems to Google Cloud Platform (GCP). Key to the success of this work is implementing Site Reliability Engineering (SRE) - applying software engineering practices to run, scale and retain high availability of production systems.

We now have a range of Site Reliability Engineer roles available in our UK Product Tribes with a key focus on API technology (apigee) and on data. You may be an experienced SRE or just starting your journey, we are looking for a blend of skills and experience to support our existing teams with the role of SRE providing key support to ensure our products are secure, available and deliverable.

As an SRE you will play a key role in product delivery squads to ensure internal and external services meet, or exceed, reliability and performance expectations while adhering to Equifax engineering principles. We empower our SRE's to manage requests to engineering teams and prioritize availability topics once error budgets are expended. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages are something you will also be passionate about.

Don't worry if you've not used GCP before as we will provide you with the opportunity to develop your skills, get certified and have hands on training all whilst influencing and supporting the exciting programme of work during this transition in collaboration with international colleagues.

You will be joining energised, supportive, teams who drive a positive culture immersed in leading-edge technology. We develop secure, regulated, scalable technology for both our commercial and consumer customers with a major focus on ensuring they are highly available and always delighting our clients by delivering to service level objectives.

We're seeking people with the right attitude, creative, high-energy, diverse, driven and most of all excited about learning and following the latest technology. We'll offer GCP certification as part of your role as well as other learning opportunities which include on the job training as well as our CLIMB portal which has a huge range of self managed training available.

Our culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We will encourage you to collaborate, think big, and take risks in a blame-free environment. We promote self-direction for you to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in your work.

What you'll do
  • Engage in and improve the software development lifecycle – from inception and design, through development, deployment, operation and refinement
  • Influence and design infrastructure, architecture, standards and methods for large-scale systems
  • Support services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews
  • Maintain services during deployment and in production by measuring and monitoring key performance and service level indicators including availability, latency, and overall system health
  • Automate system scalability and continually work to improve system resiliency, performance and efficiency
  • Practice sustainable incident response as part of an on-call rotation and through blameless postmortems
  • Remediate tasks within corrective action plan via sustainable, preventative, and automated measures whenever possible
  • Potential on call as and when required
What experience you need
  • Strong analytical and troubleshooting skills
  • Intermediate experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives such as Pagerduty, Datadog, or Grafana.
  • Good experience in languages such as Python, Ruby, Bash, Java, Go, Javascript and/or
  • Good demonstrable cross-functional knowledge with systems, storage, networking, security and databases
  • Good system administration skills, including automation and orchestration of Linux/Windows using Chef, Puppet, Ansible, Salt Stack, and containers (Docker, Kubernetes, etc.)
  • Good proficiency with continuous integration and continuous delivery tooling and practices
What could set you apart
  • Intermediate experience developing and/or administering software in public cloud
  • Expertise designing, analysing and troubleshooting large-scale distributed systems.
  • Take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
  • Experience managing Infrastructure as code via tools such as Terraform or CloudFormation
  • Passionate for automation with a desire to eliminate toil whenever possible
  • You've built software or maintained systems in a highly secure, regulated or compliant industry
  • You thrive in and have experience and passion for working within a DevOps culture and as part of a team

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, Bupa healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

If this sounds like somewhere you want to work, don't delay, apply today - we're looking for you

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Primary Location:

GBR-Leeds-6-Wellington

Function:

Function - Tech Engineering and Service Ops

Schedule:

Full time