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Senior Broker Support

4 months ago

London, Greater London, United Kingdom Guy Carpenter Full time

An opportunity has arisen for a Broker Support Specialist working for Guy Carpenter's London team. We are looking for someone that wants to develop and expand their broking support skills. Within this role, you will have the chance to work in a niche area of the market supporting our international clients and be an integral part of our team.

What can you expect?

  • You will be responsible for coordinating all placement support activities and delivering proactive, valued support within our client teams. Broker Support prompts and monitors key activities and tasks throughout the reinsurance placement in order to promote efficient and timely compliance with our best practice processes.
  • You will be actively engaged with both internal and external stakeholders, to deliver excellent and efficient service to our clients.
  • All work is with clients based in EMEA, and You will be supporting brokers in the UK and liaising with our overseas offices.

What you will be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Assist with reviews of client renewal information.
  • The drafting of MRC slips and endorsements.
  • Initiate the contract drafting process, updates, and production of EOC's.
  • Assist brokers and prepare submissions, where required.
  • Track placement status of assigned accounts and update information, as necessary.
  • Maintain core electronic placement files to ensure we evidence all best practice procedures and compliance requirements.
  • Respond to client requests for information (reinsurer, financial reports, industry issues, etc.)
  • On boarding of new clients and markets.
  • Access front-end broking systems.
  • Build a strong relationship with our Service Team and an understanding of accounting, claims and proportional treaty administration.
  • Actively participate in team, client, and reinsurer meetings.

What you need to have:

  • Comparable experience working in a broker support role with Treaty experience is essential.
  • Strong organisational skills and ability to prioritise workload.
  • A keen attention to detail and accuracy.
  • A high level of communication skills, essential for establishing good working relationships.

What makes you stand out:

  • Experience of the London Reinsurance Market along with MRC contracts is essential.
  • Knowledge of the global processing system.
  • Knowledge of sanction requirements.

GUY CARPENTER

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at "

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Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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