Programme Administrator

3 weeks ago

London, Greater London, United Kingdom Birkbeck, University of London Full time

Are you keen to work with students and teaching staff to support an excellent learning experience and student attainment? Do you have a strong customer service focus and administrative experience? Birkbeck, University of London, has an exciting vacancy for a Programme Administrator this Summer.

Birkbeck is celebrating its 200th year and student experience is key to our next century. As Programme Administrator within the Faculty of Humanities and Social Sciences, you will be part of a team supporting a diverse group of students and teaching staff in the delivery of academic programmes.

You will work closely with academic staff, and other professional support staff, and will:

  • Support the delivery of modules and programmes of study, dealing effectively with college processes, systems and procedures
  • Deal with student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience
  • Support student success and wellbeing
  • Provide administrative support and support Faculty activities.

To be successful as Programme Administrator, you will:

  • Be flexible and able to work as part of a team on a variety of projects, using strong organisations skills
  • Be able to work collaboratively and cultivate excellent working relationships
  • Have excellent communication skills, attention to detail and experience of administration, preferably in an education setting
  • Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), though training will be provided.

If this sounds like the next challenge for you, then we would love to hear from you

Remuneration

£29,392 rising to £32,962 per annum (Grade 4) on the College's London Pay Scale.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.

The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.

Terms and Conditions

Open-ended contract, full time (35 hours a week) Monday-Friday 10am-6pm. Please submit an application form for consideration. Closing date: 27 May 2024, interview date: 4 June 2024.

Enquiries

For informal enquiries on the role of Programme Administrator, please contact Eden Davis, Programme Manager at

More information at

If you have difficulty using the recruitment portal please contact with your name and the job reference. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

£29,392 to £32,962 per annum

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