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Reception Manager

3 months ago


Cardiff, Cardiff, United Kingdom Mandeville Full time

Working in the Hospitality industry is always busy and fun but imagine working in the West End of London, even more exciting, especially when it is apart of a Global Hotel Group We are looking for a creative, passionate Reception Manager to take on the responsibilities of the Front of House department 32k + Benefits + Hotel Discounts + Free Meals at the Hotel.

The words Innovative and Passionate come to mind, this Hotel has gone from 700 ranking on Trip advisor to just 206 in a matter of months, servicing 261 rooms and events
Do you have the drive, personality and passion to take the brand further?

What we are after?

We are looking for someone with Management Experience
You must have worked in a HOTEL before, it just won't work if you haven't
We are after someone who doesn't clock watch but will be there to get the job done
A real Team player who wants to work apart of a West End Family
We want someone who can build a rapport with the high spending customers and the regular customers
We are looking for someone charismatic and passionate - the team are very energetic and positive - passion for what they do is the main thing for them

You will be managing:
Guest Experience Manager
Guest Relations x 3
Receptionist x 5
Receptionist Team Leaders x 2
Concierge x 3
Night Manager x 1
Night Receptionist x 1

Time of work:
Hours: 40 hours

8 hours a day, but you will be asked to come in later to stay later with what the business needs.

Flexibility is very important
5 days a week, 2 days off, weekend work included

Benefits

Highly competitive salary and benefits package to include performance-related bonus
You and your friends and family can explore the world with discounted room rates through their renowned international travel programme with more than 12 brands under the Hotel Family
Private Healthcare Plan - financial assistance towards the cost of healthcare
2 x annual salary life assurance
Learning and development opportunities - from lots of in-house and external training courses and programmes and over 1,000 training courses available on their 'Hotel University'
Opportunities for promotion and transfer across the company and the group on a national and international level
Free-of-charge dry-cleaning of work attire
Free food on site, Breakfast, Lunch and Dinner

If you feel you are right, then get in contact
(phone number removed) (url removed)

Mandeville is acting as an Employment Agency in relation to this vacancy.