Personal Lines Executive in Wrexham
3 weeks ago
Personal Lines Executive
Location: Wrexham (On-site)
Package: Negotiable + Bonus + Benefits
Join our team as a valued member of the Personal Lines Insurance team in Wrexham. Your main focus will be providing top-notch service to new and existing customers, utilizing your strong sales and negotiation skills to seize new business opportunities. This is an exciting period of growth for us, offering you a great chance to advance your career with us.
The County Group is rapidly growing in the North West and ranks among the UK's Top 25 brokers. Our ethos blends modernity with tradition, leveraging cutting-edge technologies to enhance service accessibility, offering premium policies at competitive prices, and always going the extra mile for our clients to ensure their satisfaction and loyalty.
About you:
- We are looking for applicants with a minimum of 12 months in sales or customer service. While insurance experience is beneficial, it's not a must as we provide product training. You should excel in communication, possess solid numerical and verbal skills.
The day to day:
- Provide exceptional customer service
- Adhere to the company's values and mission
- Achieve individual income targets
- Meet new business acquisition and retention goals
- Actively seek and secure additional business opportunities
- Address underwriting concerns and assess risks accurately
- Handle administrative tasks promptly and accurately, including post, diary management, and resolving client queries
- Maintain a high pass rate on call evaluations
- Handle minor customer complaints proficiently and understand the complaints process
- Establish and nurture relationships with insurers and customers internally and externally
- Prioritize client communication to ensure top-notch service via phone, email, and in-person interactions
The Rewards:
- A competitive base salary with an attractive bonus structure, comprehensive benefits (Pension, Holidays, DIS, Share Save), and access to flexible benefits after probation
- A professional work environment, Monday to Friday schedule with ongoing support for your development including regular training, professional qualification funding, and no shifts
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