Senior Family Support Worker

4 days ago


Bridgend, Bridgend county borough, United Kingdom Bridgend County Borough Council Full time

Job Purpose

To manage Family Support Workers within the Central Hub by providing supervision and support to staff. To carry a small caseload with children, young people and their families known to social service departments, delivering responsive, flexible and evidenced based interventions to ensure children and young people are safe and have access to opportunities which will ensure their wellbeing.

Principal responsibilities and activities:

  • Supervise and support family support workers and other professionals as directed by the Family Support Services Manager
  • Lead on service and team development through team meetings, practice forum and other organisational events
  • Be accountable for the allocation of caseloads to Family Support Workers within Central Hub.
  • Facilitate reflective practice within the Central Hub ensuring workers remain embedded in Evidenced Based practice.
  • Plan, co-ordinate and deliver evidenced based interventions on a 1:1 or group basis ensuring the needs of children and families are met most effectively.
  • Screen and allocate referrals into the central hub on a rota basis ensuring that cases are allocated in a timely and efficient manner.
  • Build constructive and supportive, professional relationships with service users ensuring the needs and views of children, young people and their families remain central to service delivery and development.
  • Deliver tailored, evidence based interventions to individual family members, the family as a unit and themed group work as required.
  • Maintain accurate, up to date, and relevant case recordings and other records as specified in departmental guidance and procedures utilising the Integrated Children's System.
  • Use agreed pre and post intervention measures and service user feedback to facilitate robust evaluation of outcome and inform future service delivery.
  • Prepare and present reports and records to a high standard within agreed timescales.


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