Senior Infrastructure Engineer

1 month ago


Cardiff, Cardiff, United Kingdom Digital Health and Care Wales Full time

We are recruiting a talented and enthusiastic Senior Infrastructure Engineer (SQL) to join the core NHS Wales National ICT Infrastructure team at Digital Health and Care Wales (DHCW). This role will act as a subject matter expert within the SQL Infrastructure team whilst providing line management to the highly technical engineers within the team. This is a varied and challenging role, and we need a highly motivated, technically minded individual who can operate multiple projects simultaneously, co-ordinate business as usual tasks, whilst being heavily involved in developing, implementing and managing highly complex solutions.

Successful candidates will be:

  • Highly experienced implementing and managing SQL Server both Standard & Enterprise
  • Experienced in implementing and managing database HA & DR technologies (AOAG & Mirroring)
  • Cloud aware with an understanding of SQL Server Platform-as-a-Service (PaaS) solutions
  • An excellent leader, with the ability to both manage and mentor staff and act as a team player
  • Succinct at absorbing technical information and providing accurate meaningful performance reports
  • An excellent communicator (presenting and authoring) to wide audiences
  • Passionate follower of the ITIL framework, to support policies and processes for service build and delivery
  • Adapted at negotiating and relationship building with a variety of stakeholders

Main duties of the job

  • Manage the deployment and implementation of core Microsoft SQL infrastructure within DHCW.
  • Manage and mentor engineers within the SQL Services Infrastructure team.
  • Manage ongoing improvements of operational infrastructure services following ITIL Processes
  • Develop career pathway and training programme suited for technical progression within the business.
  • Responsible for monitoring, alerting, reporting and problem management within the SQL Infrastructure team.
  • Maintain, and manage relationships with all associated stakeholders.
  • Highlight and help manage open risk within SQL Infrastructure team.
  • Alongside colleagues participate in an on-call rota to provide 24x7 cover for services
  • Manage creation of appropriate documenting and automating of tasks.
  • Develop and produce regular meaningful reports on a variety of operational performance attributes.
  • Deputise for the Infrastructure Operational Lead and Head of Operations as required.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.



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