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Senior ICT Technician

3 months ago

Harrow on the Hill, Greater London, United Kingdom Harrow School Full time

The role: A vacancy has arisen for a Senior ICT Technician to provide efficient and friendly ICT client support services to the School community. The postholder will provide 1st, 2nd and 3rd level support for a portfolio of advanced topics. They will maintain and administer the Active Directory, Exchange and O365 services, the School's Virtual Learning Environment and the software library, as well as implementing a portfolio of department projects.

The skills: This role will suit someone with experience in a similar role, who prides themselves on their strong helpdesk experience and excellent customer relationship building skills. You will enjoy using your problem-solving skills to see issues through to completion and champion the constant improvement of the department's expertise and effectiveness. Supervisory skills are important as you will be mentoring junior team members. You will appreciate working within a friendly team, surrounded by a variety of interesting and historic buildings, and being part of the life of our vibrant School.

The benefits: Benefits include

Free lunches for full-time staff,automatic enrolment in the School's pension scheme,use of the School's sports facilities, including the swimming pool and gym,subsidised membership of the tennis, golf, angling and social clubs. The environment: Harrow School is situated in Harrow on the Hill, northwest London, and is one of the best-known schools in the world. Around 835 boys study at Harrow and live in the School's 12 boarding houses. Employees particularly value the School's beautiful green estate, positive working environment, and good relationships with colleagues. The ICT Department is responsible for the development and maintenance of the School's computer network, audio-visual and telephone facilities. There are over 1000 mobile devices, and 500 PCs, spread over 60 buildings.

Closing date: Midnight, Wednesday 14 August 2024

Applications will be processed as they are received so early application is encouraged.

Equality, diversity and inclusion are values that are important to us at Harrow. We believe in diversity of thought and actively welcome anyone regardless of their background to bring their valuable and relevant skills to our community. The School is committed to safeguarding and promoting the welfare of children. All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including checks with any past employer and the Disclosure and Barring Service, and it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children.

No member of staff will be able to start until these checks are complete and this process takes, on average, a month. Please plan accordingly.