Customer Relationship Assistant

2 weeks ago

Fakenham, Norfolk, United Kingdom Elis UK Limited Full time
Introduction

Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people

About the Role:

We currently have an exciting opportunity for a Customer Relationship Assistant to join us in the team in Fakenham. The role is to provide comprehensive Administration support to the Account Managers and Customer Relationship Manager.

We are looking for someone who's organisational skills are outstanding and who is proficient in Microsoft Office & Excel. You must have a passion for delivering high levels of customer service support

Role responsibilities and summary
  • Managing a portfolio of customers for Cash Collection and Credit Control.
  • Managing an internal service inbox and dealing with Customer and Internal enquiries.
  • Dealing with customer complaints and completing KPI information for Key Account Managers.
  • Running and manipulating customer reports within Excel and Power BI.
  • Uploading Information into Customer Portals.
  • Using simple KPI and KAPTA platforms for reporting.
  • Co-ordination and support Key Account Managers with contractual paperwork in line with company processes.
  • Working closely with key stakeholders including local and regional management teams.
  • Participate in and support continuous improvement projects/workstreams.
  • Supporting other teams on Annual Leave.
What will make you stand out?

Our ideal candidate is someone who;

  • Excellent communication skills both verbal and written.
  • Excellent working knowledge of Microsoft Office, Excel & Dynamics.
  • Customer and solution focused.
  • Good attention to detail and ability to evaluate data and interpret the information effectively to continuously improve the department/team.
What's on offer?

We're offering a competitive salary, wonderful work culture, and investment in you as a professional.

  • Customer Relationship Assistant

    3 weeks ago

    Fakenham, United Kingdom Technique Recruitment Solutions Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. We currently have an...

  • Customer Relationship Assistant

    3 weeks ago

    Fakenham, United Kingdom Technique Recruitment Solutions Full time

    Customer Relationship AssistantFakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive salary, wonderful work culture, and investment in you as a professional.We currently have an exciting opportunity for...

  • Customer Relationship Assistant

    2 days ago

    Fakenham, United Kingdom CareerBliss Full time

    Customer Relationship AssistantFakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive salary, wonderful work culture, and investment in you as a professional.Technique Recruitment Solutions Ltd are...

  • Customer Relationship Assistant

    1 day ago

    Fakenham, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship AssistantAll potential applicants are encouraged to scroll through and read the complete job description before applying.Fakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive...

  • Customer Relationship Assistant

    2 weeks ago

    Fakenham, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship AssistantFakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive salary, wonderful work culture, and investment in you as a professional.Technique Recruitment Solutions Ltd are...

  • Customer Relationship Assistant

    7 days ago

    Fakenham, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship AssistantFakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive salary, wonderful work culture, and investment in you as a professional.Technique Recruitment Solutions Ltd are...

  • Customer Relationship Assistant

    2 weeks ago

    Fakenham, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship AssistantFakenham, NorfolkSalary £25,000 per annumOffice based, not hybrid or remote.What`s also offered...29 Days HolidayDiscounted Gym MembershipEmployee Assistance ProgrammeOn-site ParkingWe're offering a competitive salary, wonderful work culture, and investment in you as a professional.Technique Recruitment Solutions Ltd are...

  • Customer Relationship Assistant

    1 week ago

    Fakenham, Norfolk, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. Technique Recruitment...

  • Customer Relationship Assistant

    1 week ago

    Fakenham, Norfolk, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. Technique Recruitment...

  • Customer Relationship Assistant

    1 week ago

    Fakenham, Norfolk, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. Technique Recruitment...

  • Customer Relationship Assistant

    2 weeks ago

    Fakenham, Norfolk, United Kingdom Technique Recruitment Solutions Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. We currently have an...

  • Customer Relationship Assistant

    4 weeks ago

    Fakenham, Norfolk, United Kingdom Elis Full time

    Introduction Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Customer Relationship Assistant

    4 weeks ago

    Fakenham, Norfolk, United Kingdom Elis Full time

    Introduction Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Customer Relationship Assistant

    7 days ago

    Fakenham, Norfolk, United Kingdom Technique Recruitment Solutions Limited Full time

    Customer Relationship Assistant Fakenham, Norfolk Salary £25,000 per annum Office based, not hybrid or remote. What`s also offered... 29 Days Holiday Discounted Gym Membership Employee Assistance Programme On-site Parking We're offering a competitive salary, wonderful work culture, and investment in you as a professional. Technique Recruitment...

  • Customer Relationship Assistant

    1 week ago

    Fakenham, Norfolk, United Kingdom Elis Full time

    Introduction Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Customer Relationship Assistant

    6 days ago

    Fakenham, United Kingdom Elis Full time

    IntroductionElis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Customer Relationship Assistant

    2 weeks ago

    Fakenham, United Kingdom Elis Full time

    IntroductionElis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Customer Relationship Assistant

    3 weeks ago

    Fakenham, United Kingdom Elis Full time

    IntroductionElis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Customer Relationship Assistant

    6 days ago

    Fakenham, Norfolk, United Kingdom Elis Full time

    Introduction Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports...

  • Accounts Assistant

    4 weeks ago

    Fakenham, United Kingdom Nxtgen Recruitment Full time

    NXTGEN are working with a well known and highly rated Chartered Accountants based in Fakenham that are looking for a new Accounts Assistant to join their expanding Accounts Team who is ideally looking for 121 support and clear progression route. Our clientis looking to expand their Accounts Assistant team having taken on several new clients in and around the...