Cafe Customer Assistant

4 weeks ago


Sutton, Greater London, United Kingdom Marks and Spencer Full time

Summary

Cafe Customer Assistant

All the details

Work Pattern:

Sunday 10:00 to 16:30
Monday to Thursday 11:00-17:30

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver best in town' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Serve our customers efficiently and brilliantly well - on the shop floor and at service points
  • Deliver best in town' standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates ,it's strategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG


  • Sutton, London, United Kingdom Majestic Wine Full time

    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Cheam are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company...

  • Case Handler

    2 weeks ago


    Sutton, Greater London, United Kingdom When The Bank Says No Full time £28,000

    Job Description Mortgage Administrator Job Type: Full-Time is a reputable financial services company that offers a wide range of mortgage solutions to clients who find it difficult to secure loans from mainstream lenders. Our dedicated team works closely with clients to navigate complex mortgage landscapes, providing personalized service and support. We...

  • Finance Specialist

    2 weeks ago


    Sutton, Greater London, United Kingdom When The Bank Says No Full time £35,000

    Job DescriptionBridging Finance BrokerLocation: Frodsham, CheshireJob Type: Full-TimeSalary: £35,000 basic with a commission structure; OTE £100,000Company Overview:As a leading financial services provider, we specialize in delivering innovative financing solutions, including bridging loans. Our goal is to provide rapid and efficient financial assistance...

  • Financial Controller

    2 weeks ago


    Sutton, Greater London, United Kingdom Contiem Full time

    Job DescriptionAs a wholly owned subsidiary of Contiem, Mekon serves as a market leading provider of documentation and help authoring tools. Formed in 1990, Mekon is focused on tools and services to support customers that Create, Manage, and Deliver high value technical content. Our products are used worldwide by leading corporations and software vendors....


  • Sutton, London, United Kingdom Aggreko Full time

    Technical/Solutions sales - manufacturing sector Field/home based, London, United Kingdom Full time Monday to Friday Competitive salary, bonus & benefits package We are expanding our sales team and in line with our continued growth plans we have an opportunity for Sector Sales Representative to work in the Sporting & Events sector. This is a home-based...


  • Sutton, UK, London, United Kingdom Hunter Dunning Ltd Full time

    Property Sales Advisor Job in Hackbridge, South LondonProperty Sales Advisor job based in Hackbridge, South London. Our client is a reputable provider of exclusive, high-quality retirement living communities. We are looking to speak to candidates from a new homes sales, property sales, estate agency, lettings or retirement living sales background. The role...

  • Financial Controller

    1 month ago


    Sutton, UK, London, United Kingdom Contiem Full time

    As a wholly owned subsidiary of Contiem, Mekon serves as a market leading provider of documentation and help authoring tools. Formed in 1990, Mekon is focused on tools and services to support customers that Create, Manage, and Deliver high value technical content. Our products are used worldwide by leading corporations and software vendors. Through...

  • Financial Controller

    4 weeks ago


    Sutton, UK, London, United Kingdom Contiem Full time

    As a wholly owned subsidiary of Contiem, Mekon serves as a market leading provider of documentation and help authoring tools. Formed in 1990, Mekon is focused on tools and services to support customers that Create, Manage, and Deliver high value technical content. Our products are used worldwide by leading corporations and software vendors. Through...


  • Sutton, UK, London, United Kingdom Contiem Full time

    As a wholly owned subsidiary of Contiem, Mekon serves as a market leading provider of documentation and help authoring tools. Formed in 1990, Mekon is focused on tools and services to support customers that Create, Manage, and Deliver high value technical content. Our products are used worldwide by leading corporations and software vendors. Through...

  • Financial Controller

    14 minutes ago


    Sutton, UK, London, United Kingdom Contiem Full time

    As a wholly owned subsidiary of Contiem, Mekon serves as a market leading provider of documentation and help authoring tools. Formed in 1990, Mekon is focused on tools and services to support customers that Create, Manage, and Deliver high value technical content. Our products are used worldwide by leading corporations and software vendors. Through...


  • Sutton, UK, London, United Kingdom Condell Ltd Full time

    Condell Building Supplies have an incredible opportunity for a new Regional Sales Manager to join our dynamic and expanding business. Condell is a hybrid of a traditional builder’s merchant combined with an industry-leading nationwide ecommerce offering. We pride ourselves on selling premium building supplies at competitive prices and a specialist...


  • Sutton, UK, London, United Kingdom Omexom UK Full time

    OMEXOM is a brand through which VINCI Energies undertakes its Transmission & Distribution activities. OMEXOM specialise in the design, supply, installation, maintenance and commissioning of electrical infrastructures for a varied range of electricity utility companies and renewable energy developers throughout the UK and Ireland. Due to continued growth, we...

  • Cafe Assistant

    4 weeks ago


    Sutton Coldfield, United Kingdom Breakfast Express Full time

    Overview: We are seeking a dedicated and enthusiastic Cafe Assistant to join our team. As a Cafe Assistant, you will play a vital role in ensuring the smooth operation of our cafe and providing excellent customer service to our patrons. This is a paid position with opportunities for growth and development. **Duties**: - Assist in food preparation,...

  • Cafe Assistant

    4 weeks ago


    Sutton Coldfield, United Kingdom Breakfast Express Full time

    Overview: We are seeking a dedicated and enthusiastic Cafe Assistant to join our team. As a Cafe Assistant, you will play a vital role in ensuring the smooth operation of our cafe and providing excellent customer service to our patrons. This is a paid position with opportunities for growth and development. **Duties**: - Assist in food preparation,...

  • Cafe Assistant

    2 weeks ago


    Sutton Coldfield, United Kingdom Massarella Restaurants Ltd Full time

    **Caffe Botanico** **House of Fraser** **Sutton Coldfield** **Café Assistant 30 hours over 5 days** Are you looking to work within a great business then our Mediterranean style Cafe based within House of Fraser in Sutton Coldfield have excellent opportunities for a Café Assistant and to join the team bringing with you enthusiasm and passion for...


  • Sutton, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant **All the details** Work Pattern: Sunday 10:00 to 16:30 Monday to Thursday 11:00-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...

  • Cafe Assistant

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Massarella Restaurants Ltd Full time

    Caffe BotanicoHouse of FraserSutton ColdfieldCafé Assistant 30 hours over 5 daysAre you looking to work within a great business then our Mediterranean style Cafe based within House of Fraser in Sutton Coldfield have excellent opportunities for a Café Assistant and to join the team bringing with you enthusiasm and passion for delivering great Service &...

  • Cafe Assistant

    3 weeks ago


    Sutton Coldfield, United Kingdom Breakfast Express Full time

    Busy cafe assistant required job will involve the following cooking food using fryers and grill, taking customer orders, handle cash and card payments, manage delivery orders, making hot drinks, preparing sandwiches and general cleaning duties. Experience essential. Will be required to work weekends hours will depend on experience. Must be trustworthy and...

  • Cafe Assistant

    2 weeks ago


    Sutton Coldfield, United Kingdom Breakfast Express Full time

    Busy cafe assistant required job will involve the following cooking food using fryers and grill, taking customer orders, handle cash and card payments, manage delivery orders, making hot drinks, preparing sandwiches and general cleaning duties. Experience preferred but not essential as full training will be given. Will be required to work weekends hours...

  • Cafe Assistant

    2 weeks ago


    Sutton Coldfield, United Kingdom Massarella Restaurants Ltd Full time

    **Caffe Botanico** **House of Fraser** **Sutton Coldfield** **Weekend Café Assistant 6 to 8 hours over 1 to 2 days** Are you looking to work within a great business then our Mediterranean style Cafe based within House of Fraser in Sutton Coldfield have excellent opportunities for Weekend Café Assistants and to join the team bringing with you enthusiasm...

  • Cafe Assistant

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Breakfast Express Full time

    Busy cafe assistant required job will involve the following cooking food using fryers and grill, taking customer orders, handle cash and card payments, manage delivery orders, making hot drinks, preparing sandwiches and general cleaning duties.Experience preferred but not essential as full training will be given.Will be required to work weekends hours and...

  • Cafe Assistant

    3 weeks ago


    Sutton Coldfield, United Kingdom Winner Recruitment Full time

    Winner recruitment are looking for a cafe assistant to work in a kitchen cooking Cooking breakfast, paninis, salads etc This is a family run business Hours of work 25/30 hours per week, will involve two/three weekends a month. Rate of pay £9.50ph Hours of work 7.30am-15.30pm Food allowance and hot / cold drinks Free parking **Job Types**:...

  • Cafe Assistant

    1 week ago


    Sutton-In-Ashfield, United Kingdom Medirest Full time

    **What you'll be doing**: We're looking for a Cafe Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Cafe Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get given every opportunity to progress...


  • Sutton, United Kingdom Piggies Full time

    Cafe Assistant Monday to Saturday 5 or 6 days Saturdays essential 9.30 to 3.30 Reliable and friendly person required **Responsibilities**: - Assist with food preparation - Provide excellent customer service by taking orders and serving customers - Maintain cleanliness and organization of the cafe area - Handle cash transactions and operate the cash...


  • Sutton Coldfield, United Kingdom Bannatyne Full time

    **Front of House Assistant**: Location Sutton Coldfield Department: Front of House / Reception Job type: Permanent Job ref: 037119 Published: 17 minutes ago Job Title : Front of House Assistant Hours : Variable Hours Rate of Pay : The rate of pay for this role is £11.44 for over 21s and NMW for under 21s Location : Sutton Coldfield About the Role We...


  • Sutton Coldfield, United Kingdom Bannatyne Health Club Full time

    Front of House Assistant - Sutton Coldfield Job Title : Front of House Assistant Hours : Variable Hours Rate of Pay : The rate of pay for this role is £11.44 for over 21s and NMW for under 21s Location : Sutton Coldfield About the Role We are currently looking for a Front of House Assistant to complement the existing dynamic and motivated team...


  • Sutton Coldfield, United Kingdom Bannatyne Full time

    **Front of house assistant**: Location Sutton Coldfield Department: Front of House / Reception Job type: Permanent **Salary**: £10.42 Job ref: 013887 Published: about 5 hours ago About the Role The rate of pay offered for this role is £10.42/hour for over 21s and NMW for under 21s. This role is 16 hours per week. We are currently looking for a...


  • Sutton Coldfield, United Kingdom Bannatyne Full time

    **Male Membercare Assistant**: Location Sutton Coldfield Department: Membercare / Domestic Job type: Permanent **Salary**: £11.44 Job ref: 030838 Published: about 1 hour ago Job Title : Membercare Assistant Hours : 20 Rate of Pay : £11.44 per hour Location : Sutton Coldfield About the Role Applications are invited for a Membercare Assistant to...


  • Sutton Coldfield, United Kingdom Bannatyne Full time

    **Male Membercare Assistant**: Location Sutton Coldfield Department: Membercare / Domestic Job type: Permanent **Salary**: £11.44 Job ref: 031337 Published: about 6 hours ago **Job Title : Membercare Assistant** **Hours : 20 per week** **Rate of Pay : £11.44 per hour for over 21s and NMW for under 21s** **Location : Sutton Coldfield** **About the...


  • Sutton Coldfield, United Kingdom Bannatyne Full time

    **Male Membercare Assistant**: Location Sutton Coldfield Department: Membercare / Domestic Job type: Permanent **Salary**: £10.42 Job ref: 026557 Published: about 5 hours ago Job Title : Membercare Assistant Hours : 24 Rate of Pay : £10.42 per hour for over 21's and NMW for under 21's Location : Sutton Coldfield About the Role Applications are...


  • Sutton, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and...


  • The Royal Town of Sutton Coldfield, United Kingdom Bannatyne Full time

    Job Title : Front of House Assistant Hours : Variable Hours Rate of Pay : The rate of pay for this role is £ for over 21s and NMW for under 21s Location : Sutton Coldfield About the Role We are currently looking for a Front of House Assistant to complement the existing dynamic and motivated team on reception. As this position is Front of House you...