![Hello Lamp Post](https://media.trabajo.org/img/noimg.jpg)
UX and Interaction Writer
7 days ago
We're looking for an interactive storyteller to create user facing content for our conversational platform.
- You will share information, engage users and help clients achieve their goals.
- The role suits a games writer, UX writer or technically minded linguist.
We're a small, but fast growing start-up so you should be excited by responsibility, rapid progression and a high degree of autonomy.
Hello Lamp Post
Our mission is to make places better for people.
- We help companies, services and governments make cities more playful and people-centric.
- We create digital assistants for the real world.
- Our product is a unique chat-based platform that brings to life street objects (post boxes, park benches, parking meters and - of course - lamp posts).
- Users can access dynamic information on location, giving feedback and accessing services.
- Interactive writing - use the Hello Lamp Post platform to create stories, engage citizens and bring to life objects and spaces with simple accessible language
- Tone of voice - establishing content principles and systems to deliver experiences that achieve client goals
- Client management - translating each client's objectives into text message conversations that offer rich experiences to communities around the world
- Interaction design - work with our suite of technical tools to build conversational journeys
- Call to action - designing our messaging from the first call to action to the final sign off
- Engagement and analytics - using analytics tools to understand what is working and owning the engagement metrics within the business
- A love of language - You should be able to point to examples of your work online, either personal or professional
- Highly organised - able to prioritise, plan and coordinate your activities to a high level
- Passionate about tech for good - An enthusiasm for digital innovation and using technology for good
- Exceptional Communicator - Excellent presentation, oral and written communication skills
- Self motivated - At your best in a remote working environment
- Process driven - Analytical, self reflective and always looking to improve
- Autonomous - Ability to prioritise, organise, plan and coordinate activities / time with minimal direction
- An interest in user experience and accessibility
- Experience with technology or the start-up world
- Professional writing experience or degree / equivalent
- An experience with or knowledge of CRMs (Hubspot, Zendesk or similar)
- Experience with Digital productivity tools (Trello, Slack, Google Workspace)
- Competitive salary
- Help shape every aspect of a fast growing brand from the ground up
- Work with experienced creative and business leaders
- Fast career progression shaped to your goals
- Flexible working hours and remote working
- A supportive environment to grow your skills and personal development
- Laptop provided
- Autonomous working environment
- Friendly and sociable team
- we'd love to hear from you if you like the sound of any of the above.
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