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Room Attendant

2 months ago

London, Greater London, United Kingdom Royal Lancaster London Hotel Full time
Room Attendant - London

Join the team that Always Cares

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Room Attendant at the 15 Basil Street Apartments. We are located in Knightsbridge, one minute walk from the Knightsbridge station.

Some of our fabulous benefits you will enjoy as a Room Attendant are:

Salary: 27,046 + discretionary meal allowance

Pension scheme with company contributions

50% discount in all our restaurants and Spa's across our properties

Team member and Friends & Family rates across our properties

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Complimentary laundry

Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship

Recommend a Friend incentive

Employee recognition schemes and Social Committee events including gala dinners and much more

We are currently looking for a passionate Room attendant, to join our Basil Street team on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Room attendant, your main duties and expectations for the role will include:

To clean all allocated bedrooms to the highest standards following departmental SOP

To handle all Lost Property items in accordance to departmental SOP

To personalize the service to our guests by using guest history where possible in line with our LQA Standards

Physically check daily status of all assigned apartments in order to identify, solve and minimize standards.

Ensure the highest standards of security are stringently always adhered to regarding guests property, colleagues' property, and apartments property.

To conduct daily Spring Clean in allocated room following departmental SOP

You will be required to work 40hours per week, on a shift rota.

We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Room attendant role is for you, come and pour some happiness into yours by joining our award winning family today

All applicants must be legally eligible to work in the UK