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Store Manager in Flint

3 months ago

Flint, Flintshire, United Kingdom Barnardo's Full time

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full-time basis.

As a Store Manager you will manage the day to day running of our brand-new Flint Store that opened in June, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: The successful post holder will be based at our Flint Store, Unit D2 Flintshire Retail Park, Holywell Road, Flint, England, CH6 5GB.

Working Pattern: 35 hours per week.

Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

  • Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
  • Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
  • Implement promotions in the Store as directed by Head Office or your Area Business Manager.
  • Maintain a high standard of presentation, both in the windows and the interior of the Store.
  • Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
  • Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
  • Create an organised and pleasant working environment for staff and volunteers.
  • Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
  • Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
  • Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

  • Demonstrate experience of working in a fashion industry.
  • Experience of managing a team in a customer service environment.
  • Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required. Also assisting in area team, including cover at other Stores, if necessary.
  • Ability to liaise and respond to a variety of people from varying backgrounds.
  • Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
  • Evidence of experience of working to budgets and targets.
  • Evidence of recruiting, training and developing a team.
  • Proven experience of meeting targets and KPI's.
  • Experience of working with IT systems, admin and figures.

Benefits

  • Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
  • 26 days annual leave plus bank holidays, increasing after 5 years service
  • The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
  • A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
  • Service related sick pay from day 1
  • Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
  • Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
  • Cycle2work scheme
  • Interest free season ticket loans
  • Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
  • Free access to round the clock employee assistance program for advice and support
  • Access to Barnardo's Corporate University