Account Manager Stoke-On-Trent

4 weeks ago


Leek, Staffordshire, United Kingdom Dee Set Full time

Purpose of your role:

You will represent Dee Set as the UK's leading provider of end to end retail solutions.
Establish and maintain relationships with new and existing customers.
Ensure profitable growth of existing business and develop new business opportunities.
Ensure that our customer's needs and expectations are always met.

Key Objectives:
Key Responsibilities & Accountabilities:

Manage a portfolio of accounts with both major national retailers and their suppliers.
Provide excellent levels of customer service at all times.
Broker the successful transition of new business into well executed ongoing work.
Provide recommendations for continuous process improvement in response to changing customer requirements.
Develop new opportunities into compelling commercial business propositions to customers.
Monitor and deliver financial KPI's including sales and profitability targets.

Responsibilities of the role:

Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
Develop compelling business propositions and present to customers in a persuasive and collaborative manner.
Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements.
Ensure all customer briefs are fully invoiced and tracked from booking to invoicing, using established processes.
Own and grow all aspects of commercials aligned to your category accounts.
Co-operate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
Identify and communicate opportunities for operational improvement and support implementation as required.
Co-operate with line manager to identify and develop new and existing business opportunities.
Encourage and receive feedback to strive for continuous improvement.
Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.

Skills/Experience Required:

An excellent communicator with demonstrable negotiating and influencing skills.
A good listener, that is highly customer focused, with a consultative and collaborative account management style.
An ability to build trust and rapport and to develop strong, lasting customer relationships.
A can do attitude, with the drive and tenacity to complete tasks on time and to a high standard.
An ability to understand and identify customer needs and develop practical, compelling solutions.
A financially aware individual that is able to work to budgets and to deliver agreed performance targets.
Preferred background working with or in major retailers or an account management background.
Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers.

What's On Offer:

  • Full Time 40 hrs Temporary Role - Until 17th March 2025
  • Monday to Friday 9am-5pm
  • Salary: From £28,000 Dependent on experience.

  • Accounting Manager

    2 weeks ago


    Leek, Staffordshire, United Kingdom Kurt J Lesker Co Ltd Full time

    Accounting Manager – EMEIAWould you like to be part of a team that is enabling technology for a better world?Kurt J. Lesker Company is the leading global provider of high-quality scientific vacuum equipment. We work on applications and manufacture bespoke systems for exciting projects, such as space launches, 5G technology, medical devices, O-LED TV's and...

  • Support Worker

    2 weeks ago


    Leek, Staffordshire, United Kingdom Aspire Supported Accommodation Ltd Full time

    Aspire Supported Accommodation is a small business in the West Midlands. We provide supported accommodation in Birmingham, Staffordshire and are currently expanding.This position is for placements in Birmingham, Stoke-on-Trent and Burton-on-TrentQualifications/Experience:Experience in the support of vulnerable adults, homeless people or people with substance...

  • Supply Cover Teacher

    2 weeks ago


    Leek, Staffordshire, United Kingdom GSL Education - Leicester Full time

    Cover Teachers required in StaffordJob Title: Cover TeacherLocation: Stoke On Trent / StaffordSalary: £110 - £130 per dayStart Date: June 2024 – long termAre you an enthusiastic and adaptable educator seeking a rewarding role in Stafford ?Look no further – we're currently hiring dedicated individuals to join the team as Cover Teachers in local primary...


  • Leek, Staffordshire, United Kingdom MCE Ltd Full time

    The RoleWorking within a small friendly team, we seek an accounts assistant to manage the day to day accounting / bookkeeping using Sage software.Responsibilities IncludeMaintain accurate and up-to-date financial records using Sage accounting softwareProcess incoming invoices and payments.Reconcile turnover figures for all business departments, including,...


  • Leek, Staffordshire, United Kingdom MCE Ltd Full time

    The RoleWorking within a small friendly team, we seek an accounts assistant to manage the day to day accounting / bookkeeping using Sage software.Responsibilities IncludeMaintain accurate and up-to-date financial records using Sage accounting softwareProcess incoming invoices and payments.Reconcile turnover figures for all business departments, including,...

  • Myofascial Therapist

    2 weeks ago


    Leek, Staffordshire, United Kingdom Peak Chiropractic Ltd Full time

    WE ARE EXPANDING AND HAVE A SELF EMPLOYED ASSOCIATE OPPORTUNITY AVAILABLE NOWIf the childhood habit of asking " BUT WHY IS THAT???" followed you into adulthood then our team is for you. Lead by an inspired mentor who never ceases to ask 'why?' we are excited to be expanding again with a larger team and a new clinicWe have an amazing opportunity for an...


  • Leek, Staffordshire, United Kingdom Staffordshire Moorlands DC & High Peak BC Full time

    The Strategic Alliance between High Peak Borough Council and Staffordshire Moorlands District Council has been in place for more than a decade – the Councils share a workforce delivering services to two distinct areas with their own corporate plans and priorities. The sheer variety of work is a factor that's often mentioned as a big plus by our staff in...

  • Portfolio Manager

    2 weeks ago


    Leek, Staffordshire, United Kingdom Additional Resources Ltd Full time

    Portfolio ManagerLocation: Leek, Staffordshire**Salary: £36k - £42k + Bonus + 36 days paid holiday - inclusive of Bank Holidays and the Christmas Closure + Pension scheme - 4% employer contribution + Option to buy/sell holidays + Flexible working + Employee assistance programme (which includes;Life support, Legal information, Bereavement support, Medical...

  • Assistant Manager

    2 weeks ago


    Leek, Staffordshire, United Kingdom Michael Page (UK) Full time

    Great opportunity for career progression Competitve salary and hybrid working About Our Client This leading and reputable firm has excelled in client wins and subsequently they're looking for talented and ambitious newly qualified accountants to join their excellent team. Job Description Servicing a portfolio of clients * Tracking job progress and...

  • Finance Administrator

    2 weeks ago


    Leek, Staffordshire, United Kingdom XPERT RECRUITMENT SOLUTIONS LIMITED Full time

    Calling all Xero Wizards, We have an fantastic opportunity for an experienced Finance & Administration office to join our client in the Leek, Staffordshire area. The Finance & Administration Officer role will organise the company's day-to-day financial accounting procedures including invoice management, purchase orders and supplier accounts. This role will...

  • Finance Officer

    2 weeks ago


    Leek, Staffordshire, United Kingdom Logic Resourcing Full time

    If you love getting into the detail, a problem solver by nature, and would enjoy providing financial support to the production process for current and future projects then this role could be for youThis role offers: The chance to join an awardwinning established business that partners with some well know large retailers. The opportunity to work for a...


  • Leek, Staffordshire, United Kingdom ACS Staffing Solutions Full time

    Senior Property LawyerLocation: HastingsHours: Full time, hybrid availableSalary: £DOEKey Tasks & Activity Standards of PerformanceManaging on a day to day basis a caseload within the Transactional Team which includes all aspects of the conveyancing transaction from instruction to completion, registration and closure of the file.Daily tasks include:...


  • Leek, Staffordshire, United Kingdom The Co-operative Bank Full time

    Location- Leek- Discipline: Retail Banking Job type: Permanent Salary:- £21,840 Contact name: Eloise Henderson Job ref:Published:- about 4 hours ago Startdate:January 2024Customer Service Advisor Operational ServicesLocation: Leek35 hours per week - Monday - Friday (shift patterns between 8am - 6pm) with additional hours to be worked during busy...

  • Process Chemist

    2 weeks ago


    Leek, Staffordshire, United Kingdom Adepto Technical Recruitment Ltd Full time

    Process Chemist - Fine Chemicals - Staffordshire - PermanentOur client is a leading producer of fine chemicals supplying into a variety of industry sectors including: Cosmetics, Pharmaceuticals, Plastics, Paints and Food.The role of Process Chemist will look to improve process efficiencies and aid in process development through an understanding of process...

  • Receptionist

    2 weeks ago


    Leek, Staffordshire, United Kingdom Knights Care Ltd Full time

    To provide a professional front of house and telephone service. To answer enquiries, receive and relay messages, both in person and on the telephone, from residents families and visiting professionals, using knowledge of the Care Home procedures to maintain a professional front of house service. To meet the needs of the service of all users and take into...


  • Leek, Staffordshire, United Kingdom Ornua Co-operative Limited Full time

    Job DescriptionJob Title: Zone Leader - Days B ShiftReports to: Shift ManagerLocation: Sunnyhills Road, Leek, Staffordshire, ST13 5SPHours: Monday - Friday, Rotating Shifts, 6 am to 2 pm and 2 pm to 10 pmSalary: Up to £38,000 depending on experienceBenefits:Free Onsite Parking, 28 Days holiday, Pension, Subsidised Staff Canteen, Company Shop (offering...


  • Leek, Staffordshire, United Kingdom Cottage Delight LTD Full time

    Role overviewAn exciting opportunity has arisen for a professional and enthusiastic Customer Services Administrator to join our Customer Services team at Cottage Delight. Your professional and enthusiastic outlook will help us to deliver the highest levels of customer service whilst promoting and maximising sales, ensuring our customers' needs are met and...

  • Cafe Supervisor

    2 weeks ago


    Leek, Staffordshire, United Kingdom Rethink Mental Illness Full time

    Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that's why equity is one of our core...

  • Bank Worker

    2 weeks ago


    Leek, Staffordshire, United Kingdom Rethink Mental Illness Full time

    We are looking for a kind, compassionate Bank WorkerTo lead art & craft activity group for 16-25 year olds.John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and...


  • Leek, Staffordshire, United Kingdom The Co-operative Bank Full time

    Location- Leek- Discipline: Retail Banking Job type: Permanent Salary:£19,840 £23,428Contact name: Angela Padovano Job ref:Published: 1 day agoCustomer Service AdvisorLocation: Office Based in our Leek Contact Centre or Remote or Hybrid working available (on completion of first 12 weeks in the role)Contract: PermanentFull Time - 35, 37.5 or 40 hour...