Quality Assurance Officer

3 weeks ago

Huntingdon, Cambridgeshire, United Kingdom Cambridge County Council Full time

We have an exciting opportunity available to join us as a Quality Assurance Officer, working across Cambridgeshire County Council's Children's services, including Targeted Support, Youth Justice and SEND.

You will be joining a small, but growing team that has a strong emphasis on social care values and good social care practice standards. We are committed to supporting our colleagues in their journey to excellence and are passionate about improving outcomes for the children and families we serve.

This is a hybrid role with a base in Cambridge, Huntingdon or Wisbech.

If you would like to discuss the role in more detail please email Helen Love, Service Manager Quality Assurance, Participation and Independent Visitors via to arrange a phone call or Teams meeting.

Interviews will be held in person at New Shire Hall, in Alconbury Weald, on Tuesday 9 th July 2024.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

  • Flexible working
  • Flexible Bank Holidays
  • A comprehensive wellbeing package
  • Our Cambs Rewards employee discounts
  • A comprehensive pension scheme.
  • IDEAL staff equality, diversity and inclusion network.
  • Camweb our staff intranet helping to keep you informed
  • An employee recognition scheme
What will you be doing?

Your role will be varied and interesting and will include:

  • Interpreting data, utilising feedback and liaising with the service to plan audit activity.
  • Completing audits (both desktop and side by side with practitioners)
  • Report writing.
  • Sharing your findings in creative ways, with a wide-ranging audience, including senior leaders.
  • Informing and delivering workforce development activities, such as workshops - working closely with colleagues in our Learning and Development Service and the Cambridgeshire Academy for Reaching Excellence (CARE).
  • Supporting the delivery of quality assurance systems and monitoring tools.
  • Assisting leaders in coordinating quality and performance monitoring activity within services.
  • Engaging with those who receive a service to ensure their voice is at the centre of all we do.
About you

You are passionate about improving outcomes for children and young people. You have comprehensive experience in either a social care or youth justice setting, and you are keen to utilise the knowledge you have gained to drive service improvement and have a positive impact for the children and families we serve.

You can be flexible with changing demands and are creative in your approaches to meeting work challenges.

You will enjoy working in a small, supportive team as well as having the opportunity to work collaboratively with the wider workforce.

Central to your practice is the voice of those who receive a service and you are ambitious about improving participation, both in terms of individual experience and wider service development.

For a full list of the requirements of the role, please check out the Job Description and Person Specification.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

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