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gbl pl quality leader
4 months ago
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsibilities
Weatherford have some exciting opportunities for experienced Product Line Quality Leaders to join various Product Line teams on a global basis. Although the job states a certain location (ie Houston, Texas), we would be open to considering candidates in other locations providing there is a main Weatherford Facility within a reasonable distance.
The Global PL Quality Leader is responsible and accountable for driving quality execution globally for the designated Product Lines. While Global Service Delivery Leaders will be responsible for OCP, PSRP and Technical Work Instructions, the Global PL Quality Leaders will be responsible to collaborate with and support the Global Service Delivery Leaders to drive simplification, clarity and ease of execution for R&M and Operational technicians.
The Global PL Quality Leaders will coordinate closely with the Area and Country Quality Managers as well as the PL Quality Leaders in the GeoZones to ensure the OCPs and PSRPs are executed and lessons are shared. As applicable, the Global PL Quality leaders will collaborate with Engineering based on incident results to error proof tools, systems, and processes to prevent future failure modes or defects. This role will be responsible to create and monitor leading and lagging tools that will help to promote higher levels of quality with the segment.
This position will report to the Quality function (specifically to the Director - PL Quality) with a strong dotted line to their respective Product Line VP to support the product line(s) with their product line expertise, driving quality improvements, reduced NPT, and improved margins within the product lines(s).
ROLES & RESPONSIBILITIES:
SAFETY, SECURITY & COMPLIANCE
Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises. In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations.
QUALITY
Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System Maintains quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement. In conjunction with the GeoZone Quality team members and R&M Quality, implement a quality program and systems to ensure continuous improvement and conformity of products and services to internal and external client and industry quality standards. Coordinate with the Quality function and product line to maintain, communicate and implement Quality Management System (QMS) in R&M and operations.
OPERATIONS
Support Global Service Delivery with Quality inputs to ensure OCPs and Quality Plans are built for 3 levels of operational complexity required for operational success and to enable consistent high-quality services. Identify and fix system and procedural gaps through analyses of cross GeoZone Product Line incident reports and failures. Ensure quality processes including work instructions, operational control plans, or other process critical to product and service quality are clear, concise, and value added. Collaborate with Global Service Delivery Leaders to make applicable changes to drive simplicity, clarity, and ease of execution. Implement prevention-based quality tools and mindset - Quality as a superordinate value, lead FMEA failure mode effects analysis (in the design phase of NPI and process development), Process Controls like SPC, DOE design of experiments, measurement of process capability, Poke-Yoke to engineer out potential failure modes, reduction of process drift to reduce sources of variation and to drive uniformity of process outcomes. Ensure Product Line adheres to OEPS global procedures and requirements - example: MOC, Incident reporting. Drive simplification and standardization of OEPS work instructions as part of the OEPS simplification project and on an ongoing basis. Lead reliability projects to reduce common cause failure modes in our products, services, and solutions. Define CTQs critical to quality and CTPs critical to process - flow down requirements into quality plans and measurement system. Champion DMAIC (define, measure, analyze, improve and control) methodology into organization. Champion the sharing of best practices across GZs and within product line. Lead deployment of advanced technical tools like process mapping, histogram, pareto chart, process summary worksheets, cause & effects diagram, scatter diagram, affinity diagram, control charts. Create leading and lagging tools to help promote higher levels of quality within the Product Line (Dashboards, Project Readiness Assessment). Responsible and accountable for Global Product Line notifications (alerts, bulletins, changes in documentation) - ensure acknowledgement and provide clarity as needed. Responsible to provide technical support for PC1 reviews where needed; ensure GeoZone PL Quality Leaders are effectively fixing corrective actions. Participate and advise on PC2s as available and/or requested. Understand major drivers of Cost of Poor Quality (COPQ) within Product Lines by GeoZone or across GeoZones and ensure we are driving actions by GeoZone or globally to make sustainable improvements in our quality as well as in our margins. Responsible and accountable to reduce Cost of Poor Quality globally as a percent of revenue. Responsible and accountable to drive analytics to identify potential common product or services related issues across GeoZones; share findings, share lessons learned. Collaborate with Engineering to error-proof tools, product design, systems, and processes based on factual findings from incident reviews. Responsible and accountable to develop standardized calibration plans for common tools across product lines. Support implementation of new Calibration system; ensure product line calibration data is accurate and transferred between systems. Support SWAT team Quality efforts as requested.
COMMUNICATION
Serves and maintains effective communications with all key stakeholders both internal, including Quality, Global Product Line GPL, Global Service Delivery, and where appropriate external. As requested by the Director - PL Quality and VP Product line, support client visits and constant communication to demonstrate our commitment and promote the Weatherford Quality and HSE process. Regularly and clearly communicate status of annual objectives, challenges you are facing meeting your objectives, issues you have identified that would likely impact your objectives, and quality concerns you have observed that require further elevation.
FINANCIAL & PERFORMANCE
Monitor Global Product Line(s) NPT, Cost of Poor Quality, and Process / Procedure adherence identifying under performance and working with Quality and PL management to improve performance on targeted KPIs. All employees have an accountability to the organization to be financially responsible whether they oversee a function budget or simply their own expenses.
PEOPLE & DEVELOPMENT
Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance and business standards training to enhance their knowledge, skills, and experience. Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potential.
VISION & LEADERSHIP
Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards at all times. Support the organization's initiatives, driving change and efficiency.
Qualifications
REQUIRED:
Bachelor's degree in Engineering, Quality, Management, or related field from an accredited University (or diploma / certificate with relevant work experience). 8-12 years' experience in a Quality, Service Delivery or related functional role. At least 8+ year's relevant experience in a quality related capacity. 10+ years' experience or more in a leadership position driving influence cross functionally. Subject matter expertise in related Product Line(s). Lean Six Sigma practical experience. Strong knowledge of project management, quality assurance and quality control processes and philosophies. Proven ability to execute and achieve impactful results in the organization. Detail oriented individual with proven ability to prioritize and complete multiple projects concurrently and within projected deadlines. Ability to offer creative solutions and resourceful problem-solving skills. Strong interpersonal skills with the ability to work collaboratively as part of global and virtual teams across multiple geographies/vertical markets. Well organized, effective written, verbal and presentation and communication skills. Ability to prepare and present clear and concise verbal and written opinions, reports and presentations. Ability to travel up to 50%.
PREFERRED:
Experience of Lean Operations Practitioner. Six-Sigma Green or Black Belt Certification. Experience with WPTS and OEPS (Weatherford Quality related systems). Experience of project delivery and implementation. Experience of Oil and Gas surface systems, down-hole tools and applications.
