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Neighbourhood Officer

3 months ago

Ballymena, United Kingdom Cpl Full time

Neighbourhood Officer

Ballymena

Monday – Friday, 9am – 5pm

Starting at £11.98 per hour

Flexsource NI are delighted to be partnering with one of NI's leading public sector organisation's in the search for a customer focused individual to join their area management team.

What's in it for you?

· Pension Contribution

· £23,000+

· Excellent holiday scheme

· Learning and development opportunities

The role:

Estate Management

· Carrying out Health and Safety checks in communal areas at low, medium and high rise flats

· Liaising and reporting repairs including visits to elderly or vulnerable tenants to assist in accurate reporting of repairs etc

Environmental Management

· Working with grounds maintenance and office staff in addressing environmental issues

· Providing information on land use on estates and provide a link between communities and the Area Office

· Assisting Land & Regeneration Services by undertaking Undeveloped Land Site (ULS) inspections

· Monitoring minor instances of nuisance and low level Anti-social behavior

Community Development

· Assisting Area representatives at residents / community association meetings, deal with tenant queries, produce progress reports on activity and provide feedback to tenants on activity in our estates

· Undertaking estate based inspections in partnership with community representatives, agencies and Supporting Communities in preparation for attending the Area inter-agency meetings

· Developing and maintaining links with local communities and their representatives

Criteria:

· BTEC National Certificate or equivalent professional qualification

· 1 – 3 year's experience in a customer service or general administrative role

· Experience in dealing with customers in a challenging environment

· Possess a full driving license and have access to a form of transport