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Application Scientist, LSMS, Biopharma
2 months ago
Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 130,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patient's health. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Location/Division Specific Information
This position is demo lab based in Hemel Hempstead (UK), with a remote home office location. This role requires location in proximity to our Hemel Hempstead demo lab.
Division: Chromatography and Mass Spectrometry Division (CMD)
How will you make an impact?
As part of Global Applications for Chromatography and Mass Spectrometry, our organization supports the sales process, market growth and adoption of biopharma related products and workflows. You will provide application and technical pre-sales and post-sales support to our biopharma users in the area of life science mass spectrometry (LSMS). This role includes product demonstrations, customer training, on-site method implementation, technical advice of sales colleagues, occasional support of scientific events. You will work in close collaboration with customers, sales, service and marketing.
A day in the Life:
- Contribute to commercial goals and achievement of team/individual goals.
- Support sales projects with customer demonstrations including method development in LC/MS and all aspects required.
- Coordinate your support activities.
- Provide on-site/remote high-quality application knowledge resulting in customer happiness, repeat orders and trustful relationships.
- Guide sales representative and customers to the best solution for their short- and long-term needs.
- Support the introduction of new applications, workflows and products in biopharma.
- Communicate market intelligence and voice of customer, participate in developing market growth strategies.
Keys to Success:
Education:
- Degree in Chemistry or Biochemistry, PhD would be preferred.
Experience:
- Strong hands-on experience with mass spectrometry coupled to liquid chromatography (LC/MS), Orbitrap familiarity and understanding of regulatory requirements are a plus.
Knowledge, Skills, Abilities:
- Knowledge in biopharma applications and workflows, including sample preparation, data acquisition and processing.
- Familiar with biopharma market trends.
- Positive and energetic personality with a sense of accountability, analytical and problem-solving skills, customer advocacy.
- Excellent interpersonal and influencing skills, ability to work in teams and share information, knowledge and experience.
- Capable of taking the initiative, prioritizing and seeking support when needed.
- Excellent oral, written communication skills in English.
- Willingness to travel and driving license.
We are offering employment within a global organization with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity, innovation and involvement. The role comes with a competitive salary plan, company pension scheme, bonus plan, company car and further employee benefits.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
