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Applications Engineer

4 months ago

Birmingham, Birmingham, United Kingdom Cpl Full time

Job Title: Applications Engineer/Chemical Technician

Location: Midlands, Onsite 5 days

Contract Length: 12 Months

Pay Rate: £ £14.00 Per Hour PAYE

My global water treatment client is looking for an individual to join their talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through implementing solutions to solve customer problems.

This role would ideally suit a candidate with previous technical experience working with an experienced team who will support and help develop your skills and knowledge to be successful.

Essential Duties Include:

· Ensures compliance with all Water Health, Safety and Environmental Policies.

· Build strong relationships with the customer contacts.

· Ability to work both autonomously managing yourself and your team in a large corporate account ensuring the high value focused service is completed.

· Ensure the specific service plans are executed correctly as per the requirements.

· Communication of the service reports directly to the customer and / or Account Manager ensuring actions noted along with consequences.

· Monitor and order chemical stocks as required to ensure no stock outages.

· Liase with customers, Account Managers and Corporate Account Managers to deliver a high-quality customer focused service key to customer retention.

· Ability to work on dosage and control equipment and effect minor repairs to ensure operational ability is maintained.

· Ensuring compliance to all contractual KPl's are achieved.

Minimum Qualifications

· Technical service or supervision and management experience.

· Must have a valid Driver's License & FLT Driver License

· Experience working with Microsoft Office.

· Excellent interpersonal skills, ability to communicate clearly and concisely on technical matters and a solid commitment to first class customer service and support.

· Strong planning skills and self-discipline are key requirements for this position.

Preferred Qualifications

· Water treatment and specialty chemical industry experience in Automotive business.

· Working knowledge of wastewater treatment systems essential.

· Ability to sell value-added products to customers.

· Carry aptitude and confidence to deal with large national and multi-national customers.

· Strong mechanical aptitude

· Experience working with MS Excel Spreadsheets.