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Housekeeping Supervisor
4 months ago
Housekeeping Supervisor - Fleet, Hampshire
We are seeking a passionate and service orientated individual to join our dynamic team. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.
The Four Seasons Hotel Hampshire is an intimate 5 star retreat steeped in history and set in picturesque countryside surroundings. The hotel has 133 bedrooms, a varied selection of restaurants for the guests to dine in and an award-winning spa for guests to enjoy. Our Housekeeping Supervisors are responsible for directing a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards.
- Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
- Trains and coaches the staff.
- Schedules work to be done daily, collects room and floor status sheets for assigned work areas.
- Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met.
- When standards have been missed, brings employee back to room to correct the deficiency.
- Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
- Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
- Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Porters.
Preferred Qualifications and Skills:
Ability to read, write, and speak English
Previous experience in Housekeeping is required, supervisory experience preferred Just some of the benefits Four Seasons Hotel Hampshire employees enjoy:- Highly competitive remuneration package with service charge
- Guest Experience Program, including an overnight stay with breakfast
- Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment
- Excellent Training and Career Development opportunities
- 28 days holiday per annum including bank holidays (increasing based on length of service)
- Group Personal Pension Plan upon completion of three months' service
- Bupa Dental Insurance after 1 years service
- Opportunities to build a successful career with global potential
- Access to Wagestream – a salary advance benefit
- Discounted Gym Membership
- WeCare Employee Well Being Platform
- Uniform and free meals on duty
- Employee Recognition Programmes and more
- Highly competitive remuneration package with service charge
