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Account Handler

4 months ago


Cheltenham, Gloucestershire, United Kingdom Idex Full time

Job Description: Are you a skilled and knowledgeable insurance professional with a passion for broking and a deep understanding of property policies?
Do you pride yourself on delivering exceptional service to clients?
If so, we have an exciting opportunity for you to join a friendly and dynamic broker specialising property.
IDEX are supporting a rapidly growing organisation with a vision to become an industry-leading employer of choice. They value entrepreneurial spirit, dynamism, and a fun work environment.
oin them as they continue to expand and make a difference in the insurance industry.

Role Overview: As an Account Handler, you will play a pivotal role in providing a comprehensive insurance service to our existing and potential clients. Your responsibilities will include:

  • Providing quotations through telephone or written communication.
  • Placing insurance cover as per client instructions.
  • Managing renewals by inviting and confirming them with clients.
  • Handling mid-term adjustments as required.
  • Assisting with claim issues when appropriate.
  • Collaborating with Account Executives to meet clients' needs and contribute to our business objectives and growth.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.