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Release Manager

3 months ago

Heathrow, United Kingdom British Airways PLC Full time
A career without limits

Looking for a challenge in one of the world's largest airfreight logistics organisations?

At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.

As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling.

As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do.

The role:

Release Manager

Reporting directly to the Head of Solution Delivery, the release manager is accountable for the successful delivery of all IAG Cargo release and code management activities. Working with our internal and external development teams, this role will implement best practice methodologies to allow the adoption of agile and dev ops ways of working.

You will collaborate with cross-functional support teams, ensuring that all release and software development activities have appropriate ownership, controls and are executed in line with group policies.

In addition, this role will provide full oversight of all release activities across the portfolio, managing software development dependencies and improving time to market.

People/Relationship

  • Build, develop and maintain sustainable respectful stakeholder relationships.
  • Inspire outcome-based decision making.
  • Lead performance reviews with key stakeholder groups

Governance

  • Establish and manage appropriate change control processes for the management of code across IAG Cargo.
  • Ensure full adherence to all governance, standards, and processes across the IAG Cargo organisation.
  • Conduct internal functional technology satisfaction surveys and drive continual improvement across the team.
  • Proactively contribute to continual improvement across IAG Cargo, specifically in relation to the Operating Model and ways of working

What you'll do:

  • Accountable for the definition and implementation of IAG Cargo's release management strategy ensuring it meets the needs of IAG Cargo.
  • Responsible for developing processes and methodologies that enable IAG Cargo to move to true dev ops ways of working.
  • Accountable for ensuring all software development have the required roles and adhering to agreed standards.
  • Coach both internal and external leaders, development teams and scrum masters in change/release lifecycle practices and mindsets.
  • Provide a single point of visibility and control for all IAG Cargo Releases to enable software and hardware deployment across IAG Cargo, ensuring seamless deployment in line with change management practices.
  • Creation and maintenance of the release schedule of events for all IAG Cargo changes.
  • Establish and communicate the calendars for release cycles, contents, and dependencies, ensuring alignment with wider IAG Tech Change including the management of change freezes.
  • Working with business stakeholders, agree release windows for all change activity and actively work with development teams to reduce outage timescales aiming for near zero downtime where possible.
  • Define and implement appropriate governance for managing and maintaining code across IAG Cargo technology path to live.
  • Working with environment management, ensure required code versions are maintained within non-production environments in line with project and support requirements.
  • Implement automation strategies to accelerate speed and quality of code deployments.
  • Identify and help manage risks and dependencies.

What you'll bring to IAG Cargo:

  • Solid understanding of code management and release management methodologies.
  • Well-practiced in agile and dev ops methodologies
  • Strong ability to collaborate effectively with cross functional teams both internal and external within a matrix management environment.
  • Excellent planning and prioritisation capabilities
  • Ability to maintains a holistic big-picture view of roadmap and schedule management.
  • Ability to prioritise across multiple teams, based on overall portfolio and business strategy.
  • Strong ability to work under pressure in a changing environment.
  • Strong risk management skills
  • Displays confidence and resilience, plus an energy to deliver results.
  • Strong written and verbal communication skills with ability to explain complex IT/technology solutions in a coherent manner.
  • Effective stakeholder management (internal and external) and building positive working relationships.
  • Confident working under own initiative, as well as part of a team.

Your experience:

Essential Experience:

  • 5+ years in a senior business/client partnering/relationship role.
  • Strong communication skills with ability to operate at all levels of the organisation.
  • Experience collaborating with and presenting to Senior Leadership Team

Desirable Experience:

  • Experience working in the Logistics, Freight, Courier industry.
  • Experience of major technology and business change programs
  • Experience of operating across multiple countries and cultures is desirable, but not essential.

What we offer:

Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation.

Colleagues working for IAG Cargo:

  • Benefit from attractive and competitive rewards aligned to the local market and role.
  • From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.
  • Work with diverse colleagues in a business that truly values inclusion and diversity.
  • Are valued for their ideas and opinions.
  • Benefit from opportunities for development and progression.
  • Are able to support communities across the world, and close to home.
  • Work in an environment in which safety and wellbeing are paramount.

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.

Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves.

To apply for the position of Release Manager, please use the apply now' function.