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Control Room Operator
3 months ago
Sandwell Council is seeking a dedicated and vigilant Control Room Operator to join our team. In this role, you will be responsible for monitoring and operating various security systems, including CCTV, door-entry control, and intercom communications, to ensure the safety and security of our community. Your duties will involve gathering evidence of breaches of tenancy, anti-social behavior, and criminal activities, as well as providing assistance and communication to residents, the public, and our partners. This position requires a proactive and reactive approach to maintaining a secure environment within Sandwell.
You will be expected to work as part of a team to monitor and operate all systems within the Control Room in an efficient, proactive and reactive manner. Systems to include CCTV and door-entry control and intercom communications. You will gather evidence of breaches of tenancy, anti-social behaviour and acts of a criminal nature. You will communicate with and assist residents, members of the public and all partners as required.
You will be expected to,
- Monitor and operate all systems within the Control Room, including CCTV, door entry systems and intercoms using the relevant operating procedures, Legislation and Codes of Practice.
- To liaise, exchange intelligence and actively promote partnerships with the Police, Sandwell Environmental Protection Officers, SMBC Officers and other Enforcement Agencies to ensure the appropriate and targeted use of all systems.
- To provide an efficient, appropriate and courteous radio, intercom and telephone answering service and deal efficiently with all enquiries as they are received to a satisfactory conclusion.
QualificationsLevel 2 Certificate for CCTV Operatives
To apply please click the Apply Now link below.
