Senior Property Manager

2 weeks ago

Manchester, United Kingdom Propsource Consulting Full time

My client is a residential developer based in Manchester City Centre, who are looking for a Senior Property Manager to strengthen their existing team working on the rapidly growing PRS and Co-living portfolio, delivering an exceptional standard of customer service to both landlords and their tenants.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.

Key Responsibilities

Management of the group's property portfolio alongside the property managersMonitor and manage the financial performance of the portfolio, identify income ancillary opportunities.Responsible for the governance and standard of the portfolio including maintenance works and certification.Monitor sub-agent performance against SLA'sMonitor contractor performance against SLA's Provide support for the property managers and relationship managersCompletion of portfolio performance and monthly board reportsLiaise with UK and Hong Kong based staffTo further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their needs and attend tenant meetings as applicable Liaise with local authorities and utility providers where necessary Attending and hosting management meetings, taking minutes and circulating for actionEnsuring key management controls are upheld Management and distribution of the Property Management inbox Filter and facilitate maintenance requests as appropriate Database and CRM management and reportingImplementing and managing the arrears process Identify and report areas of risk to include arrears, recurring maintenance requests and other key risks associated with renting Proactively identify and implement system or process improvements Person Specification/Skills RequirementsARLA Propertymark Level 3IT literate together with a working knowledge out Outlook and ExcelAbility to work within a team and on own initative within a pressurised environmentDemonstrates a proactive and positive attitude Upholds and demonstrates highest level of customer serviceBenefitsCompetitive salaryHoliday allowancePension contributionsHealthcareRegular company events If this sounds like the role for you please feel free to get in touch for a confidential chat (

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