Store Manager

3 weeks ago

London, Greater London, United Kingdom Burberry Limited Full time
INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE
  • To provide leadership for the store, setting an excellent standard for the store and inspiring the team to achieve it.
  • To own the employee experience, driving employee satisfaction and elevating team behaviours.
  • To own the customer experience, driving customer satisfaction and increasing brand loyalty.
  • To drive performance and growth, through excellent operational and commercial execution.
RESPONSIBILITIES
  • Establish a constant focus on Brand, continually driving engagement, knowledge and passion for the Brand across the store team
  • Be on the shop floor
  • Be a presence leading on the shop floor, acting as a brand ambassador and role modelling Burberry behaviours
  • Monitor, coach and provide feedback to the store team to deliver excellent customer experience
  • Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines across the store
  • Drive the use of digital assets to enhance the customer experience
  • Retain and develop talent
  • Lead, inspire and manage a high performing, positive store team
  • Continually elevate the capability of the store team through recruitment, staff development, mobility and effective succession planning
  • Establish a learning culture and maintain a strong connection of the store team to the Brand
  • Advocate product
  • Have excellent product knowledge and drive the same standard across the store team
  • Maintain a strong understanding of product sales performance and optimise sales of the available inventory
  • Nurture customer relationships
  • Establish and embed customer focused behaviours across the store team
  • Build and cultivate long term customer relationships and lead the team to do the same
  • Drive store performance and productivity
  • Build and maintain familiarity with the local external environment; customers, competitors and talent
  • Maintain a commercial mindset and continually identify and convert opportunities to drive store performance
  • Drive operational excellence across all areas of the store
  • Ensure compliance with all corporate standards, policies and initiatives
  • Health and Safety
  • Ensure your store has a written plan in place that details the actions to be taken in the event of an emergency evacuation. This plan must be practiced at least annually, involving all employees, and recorded on Rivo as having been completed
PERSONAL PROFILE

Demonstrated alignment with the Burberry Store Management behaviours:

  • Service Focused
  • Leading to Inspire
  • Commercially Aware
  • Developing Talent
  • Driving Excellence
  • Local language plus English.
  • A passion for and interest in fashion, and a luxury ethos.
  • A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.
  • Awareness of local employment and retail legislation.
  • Flexible to work as required to meet store needs.
  • Experience in a luxury brand or in a luxury service and selling environment.
  • Retail Management experience appropriate to the role, to be assessed based on the size and complexity of previous roles. Metrics will include sales turnover and volume and the number and types of roles previously managed.
FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || RETAIL OFFLINE || MAINLINE || n/a ||


  • Store Manager

    2 months ago

    London, Greater London, United Kingdom With Nothing Underneath Full time

    With Nothing Underneath is all about simplicity - paired back, laid back, timeless, effortless shirts - just like the woman who wears them. Our shirts are not about trends or fleeting style moments, but about a wardrobe essential in which to live a lifeWNU is also a business with a message and a purpose; we are dedicated to running a business that gives back...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom LUSH Full time

    Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you Who we are You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom FASHION PERSONNEL Full time

    An exciting opportunity has arisen for a luxury retail manager to join a leading bridal boutique in London. This company is going from strength to strength providing the best service and products in the industry.You will be accountable for your store to drive sales, KPIs and budgets. You will be responsible for training and development of your team and for...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom Alliance Recruitment Agency Full time

    STORE MANAGERLOCATION: UNITED KINGDOMEXPERIENCE REQUIRED: MINIMUM 1 YEAR RELEVANT EXPERIENCE OF WORKING IN A QUICK SERVICE RESTAURANT (QSR) AT A SUPERVISOR/MANAGERIAL LEVELJOB SUMMARYThe Leading QSR Store Manager position will empower and lead a team to deliver exceptional customer experiences. They will need to be an enthusiastic role model and promote a...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom CVUK Full time

    On behalf of our client - an established fast fashion house who have recently launched a brand new retail channel we are seeking a Store Manager for their branch at Merry HillDuties & Responsibilities of the Store Manager include -To take responsibility for commercial and operational decisions To communicate effectively with the Head of Retail to establish...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom VF CORPORATION Full time

    Do you want to leave your mark and drive the consumer experience in one of our stores?We're looking for an outstanding Store Manager to join our The North Face (perm, full time) team based in Wembley, London.As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.The North Face is...

  • Store Manager

    1 week ago

    London, Greater London, United Kingdom VF CORPORATION Full time

    Do you want to leave your mark and drive the consumer experience in one of our stores?We're looking for an outstanding Store Manager to join our The North Face (perm, full time) team based in Harrods, London.As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.The North Face is...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom FASHION PERSONNEL Full time

    An exciting opportunity has arisen for a retail manager to join a leading fashion retailer in Holloway North London. This company is going from strength to strength and this a truly unique opportunity for someone who is passionate about fashion and customer service.This role will be fully accountable to drive sales, KPIs and budgets of the store. The...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom THE NORTH FACE Full time

    Do you want to leave your mark and drive the consumer experience in one of our stores? We're looking for an outstanding Store Manager to join our The North Face (perm, full time) team based in Wembley, London. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.The North Face is...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom THE NORTH FACE Full time

    Do you want to leave your mark and drive the consumer experience in one of our stores? We're looking for an outstanding Store Manager to join our The North Face (perm, full time) team based in Harrods, London. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.The North Face is...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom The North Face Full time

    Do you want to leave your mark and drive the consumer experience in one of our stores?We're looking for an outstanding Store Manager to join our The North Face (perm, full time) team based in Harrods, London.As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction. The North Face is...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom Barnardo's Full time

    Store Manager Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.At Barnardo's we believe in children, the funds we raise in store support the most...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom Alo Yoga Full time

    WHY JOIN ALO?Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom ALO YOGA Full time

    The Store Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational...

  • Store Manager

    2 months ago

    London, Greater London, United Kingdom Alexander McQueen Full time

    Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom FASHION PERSONNEL Full time

    This luxury British retailer is looking for a store manager to join its team. The company specializes in sophisticated designs whether it be ready to wear, accessories or footwear and have operated in the industry for over 30 years.The role is based out of a new store in the Camden town area, and will entail leading and coaching the team to achieve...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom BOOTS Full time

    About the opportunityAs a Store Manager - Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores. You will be an advocate for Boots Opticians and passionate about our people and customers.You will deliver a first class...

  • Store Manager

    5 days ago

    London, Greater London, United Kingdom FASHION PERSONNEL Full time

    An exciting opportunity has arisen to join a sportswear retailer as a store manager. The company is currently undergoing growth in all areas, hitting record numbers and exceeding instore targets substantially.The role is centred around the development of the team and driving service on the shop floor. Responsibilities will also include overseeing visual...

  • Store Manager

    2 weeks ago

    London, Greater London, United Kingdom PIAZZA CASTELLO Full time

    We are looking for a independet thinking manager that can drive sale through impeccable merchandising and windows display on it's own capacity. With an exceptional creativity to be able to create always window's display that beat competition in the area and drive traffic into the store. Having a real connection with your own local community, attracting new...

  • Assistant Store Manager

    2 weeks ago

    London, Greater London, United Kingdom BIMBA Y LOLA Full time

    We incorporate a Assistant Store Manager to grow our London teams (store based in Central London)In close collaboration with the Store Manager, the Assistant Store Manager should be an example for the Sales Assistants, bringing excellent customer service, becoming our principal brand ambassador, and helping to build the BIMBA Y LOLA experience.Your main goal...