Field Service Engineer in Wrexham
Found in: beBee jobs GB - 3 weeks ago
Job Title: Field Service Engineer
Location: Wrexham
Salary: annually
Hours: 40 Hours/week Mon-Fri (1.0hr Lunch), regular and overtime will be required, and flexibility is a prerequisite.
Job Type: Permanent
Holidays: 22 Days + Statutory Holidays (increase after 1, 2 and 5 years' service)
This role is to provide technical solutions and resolve technical problems at our diverse range of clients across the UK. The role requires the highest levels of technical service and support to new, existing and potential clients. The key task for the position is the responsibility of to ensuring all calls are correctly resolved in the most timely and efficient way.
This will be achieved by the following key actions:
- dealing with all technical problems allocated both remotely and on site.
- technical liaison with manufacturers supports as necessary.
- identify and complete satisfactorily any training requirements and opportunities.
- ensure that all Customer data is secure.
- ensuring that all job information is updated in a timely manner.
- respond to problems identified by our monitoring systems.
- communicate resolutions via telephone, email and in person.
- support Customers to the highest levels at all times.
- to maintain and uphold the ethos of the Company.
If you have any questions regarding the job vacancy, please give us a call on (phone number removed) or alternatively send your CV to (url removed)
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