Outreach Services Manager

2 weeks ago


Basingstoke, Hampshire, United Kingdom Red Snapper Recruitment Limited Full time

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in Basingstoke for an Outreach Services Manager. This is a full time, permanent role and offers a salary of 28,753 per year.

As the Outreach Services Manager, you'll lead a dedicated team in providing expert support for adults with a history of rough sleeping. Your role involves managing complex situations, influencing effectively, and ensuring the delivery of high-quality, person-centered accommodation and support.

Key Responsibilities:

  • Lead staff teams to provide expert support and empower clients to achieve their goals.
  • Improve service delivery based on feedback from clients, partners, and staff.
  • Provide strategic leadership to reduce rough sleeping in Basingstoke, working closely with commissioners and partners.
  • Lead multi-agency working and progress referrals into the service.
  • Ensure accurate documentation of service outcomes and financial management.
  • Develop and maintain effective partnerships with external agencies.
  • Represent the service and organization at strategic forums and operational working groups.

Qualifications & Experience:

  • Comprehensive knowledge of rough sleeping and homelessness causes.
  • Experience in staff team management, housing management, and budget management.
  • Previous work with rough sleepers and socially excluded individuals.
  • Understanding of benefits and housing benefits systems.
  • Full driving license and access to own car for work purposes.

This role will be subject to DBS check at the relevant level.

If you would like to be considered for this position and have the relevant experience, then please email your CV to

Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Housing is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.



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